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A few days ago I asked a grandma for her ID and lord have mercy it was the end of the world. She started screaming/cursing at me making a scene and swore she would never come to target again because it is ridiculous. All I said was "ma'am I know for sure you're beyond the age limit by a few...

It is person of contact. All I do if the ETL isn’t there is make sure cashiers are getting breaks, my lines aren’t backed up and I do drive ups of Guest service can’t.

I’ve worked at a target for 4 years and I just transferred to a new one. I’m learning to be a front end POC next week... WTH is a POC. Please help lol I’m scared to ask someone in my new store.