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My store will soon switch over to NextGen Selfcheckout machines and from what I am reading on Workbench, they are going to be banked differently than our current NCR units. I don't want to ask my specific question here in a thread, so can anyone who uses and closes NextGen SCOs in their store...

The touchscreens felt a bit off to me too, glad I'm not the only one to notice.

At this point, I almost bat an eye when I see anything NOT made in China tehe.

If you have a morbid curiosity about how bad things got at Target Canada before they pulled the plug, you can read this article.

When I'm at at SCO, my line to get them to move is "I'll switch places with you." Its polite, but still lets the guest know that they need to step back.

I think Zebra makes holsters for them as well, they're gray on the inside instead of red. Ask to see if they can order another one for you.

No problem at all, thats exactly why the board is there!

Make sure that the Fulfillment team is putting separate labels on large items (like soda, diapers and cat litter). We were getting a lot of missed items because our Drive Up team were not noticing these items and thus leaving them behind. Now that we have to scan each bag barcode, this should...

I wish searching for past opu orders actually works when we need it. I wish softlines could fold their own clothes.

Dumb question: are you using the correct stickers?

I just found out there is a service desk register update that removes Even Exchanges. It doesn't seem to be that big of a problem to just return and sell new items in the same transaction. However I do worry about guests who don't have the original form of payment or got the item as part of a...

I've seen 2 or 3 coworkers wear khaki dresses/skirts with a red top.

Yeah it is a struggle to keep up with clothes (to say the least). One thing that has really helped though is to have a rack of sorted hangers ready to go. If I'm walking past the front lanes or the OPU hold area with a free hand, I'll pick up a handful of good hangers too. We do have a...

I only defect through the register POS, should I still try to reprint on the zebra?

There is an option on the printer itself (I think under the MORE tab) that says "Clear Jobs". First I do that. Then on the register I do "reprint defective label" (but that almost never works. Then I just defect the item out again and it works (until it stops again after a few items).

Can you get the DPCI for me? I managed to find 2 different ones searching through MyWork, the one Ive been using is labeled Spring welcome kit.

MPM is a separate app that shows sales data.

Yeah I'm trying to figure out how to sell left-behind salvage.

Is there currently a way to see the last known price for merchandise when it gets salvaged out and only shows the 0.00? We previously used the Price Change app on the zebra but that has been removed. I don't see a similar option even under MyWork > Price Change. On items without clearance...

We've moderized and we have the OPU person do the Drive-Up orders. During really busy times though they're often stuck with their OPUs. In that case, its back to somebody from the front end running it out.