As a background i have not called out for nearly a year and recently had to call out twice because of illness and even had to leave early once for said illness. I got a coaching for the first time i called out because others also called out and i got wind that i was going to be getting pulled...
So today i had a great conversation with a guest which for me happens a few times within the day so i never really think of it much once the guest leaves. Well that changed today when one of our Starbucks girls comes over to me to tell me a guest had paid for my Starbucks drink since i jokingly...