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    MEGATHREAD New POS (post-cutover)

    Yeah major issue, our cards would only activate with cash, debit, credit,check and redcard tried at all lanes nothing worked.
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    MEGATHREAD New POS (post-cutover)

    Advocates aren’t adding bags from top of touch screen. they are still scanning the old coupon barcode. Coupon gets refunded.
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    OPU far from guest services

    Also when guests can change their minds after stowing and at pickup it dosent matter. Only thing that matters cold stuff in fridge and frozen in the freezer. It’s absolutely rediculous!
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    OPU/DU and payroll

    Fulfillment hands down! That’s where the money is made. Lol.
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    Service & Engagement Can I speak to a manager?: A front end thread

    Ok new design is needed for sure. BUT, how about a lock for the wheels so when you are dodging the guests auto open back, or your drive up is literally on a slant downward…etc.. and still no cover for orders!? We are using paper bags that dosent mix well with rain.
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    Starbucks and Returns at Drive Up

    I’m still trying to figure out how guests will still get all of this in under 2 minutes lol!!!
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    Service & Engagement Can I speak to a manager?: A front end thread

    I am curious if SHIPT will deliver ?😂
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    Service & Engagement Can I speak to a manager?: A front end thread

    If they went to a drive thru Starbucks they wouldn’t save that 5% … LOL. And that 2 minute wait…
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    MEGATHREAD myDay app

    At my store I spoke with reverse logistics tm because no one could give me a straight answer that I could relay to my teams. So, it turns out the only donations are food and pet. It all depends which charity the store works with.
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    Quitting

    I know stores not all the same. But, mine encourages scanning the QR code for team member desired hours. If you do like parts of your job it may be easier to go on demand. Rather than starting a new school year and a job. Good luck , whichever way you decide.
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    Upcoming Operational changes

    Yes. Guest is the focus but it has “always” been about them, right..just telling what I know is being tested at mine. I also think target would prefer having the guest experience amazing through drive-ups. Etc. not so much in-store but I just lead a team in a store. Either way communication...
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    Upcoming Operational changes

    Exactly! It will all be done ON… which means no one on the floor dayside but possibly a leader or tm on their day off.
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    Upcoming Operational changes

    But will impact front tremendously none of the above will be there during hours guests will need them
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    Upcoming Operational changes

    If you run the front. You will not be involved, only affects inbound/gm/dbos. Heard it’s pilot of demodernization what stays what’s working.
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    MEGATHREAD New POS

    Haha yours have a belt. Just solid red counter tops for most IGS…and the counters are divided and the size of a game board LOL
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    MEGATHREAD New POS

    Integrated guest service desk…checklane 1 ,2,3 where we literally do it ALL! ALL DAY LONG… my guests ,have opu ,checkout, return and oh can u check if something is available and order it! Beyond and to another level of service desk
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    MEGATHREAD New POS

    Agree. Absolutely!! And Nintendo will send them straight back to the service desk at target! Just like consumer cellular, Verizon no one wants to do their actual part of the deal. They make it extremely frustrating for the guest, I’ve even heard excuses from those companies saying store side...
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    Things might be looking up

    I think anything is possible. But I’ve also never, ever forgotten where I’ve started.
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    Things might be looking up

    They have ALL started as “cart attendants “ I have never seen DSD of 400 even talk to team members
  20. P

    The Drive Up Thread

    Thank you for sharing this! I wish I had answers, or could send the Calvary. Please know after reading this; It’s so good to know my team isn’t the only one experiencing the non stop climb to unrealistic expectations. System is not set Up to succeed.. it’s very sad!
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