Search results for query: *

My store isn't allowed to have Xboxes in the case either. Not that there is room for them. First party Xbox and Playstation5 controllers have to go in the cases. We can't even spider wrap the controllers on locking pegs. The cases are full. Our video game pogs are hilariously messed up because...

What???!!!??!??!?!?!?!? Merch pro should never be on any backstocked items. It's not brand and a waste of our limited merch pro assets.

Right now, I'm spent. We're a low volume store. We did 60k in tech sales by noon yesterday with 3 people scheduled. And, that was without Playstations. Of course, we got 40 PS5s in today. In general, Playstations suck. They take forever to backstock. We get calls about them constantly. We have...

Same here. It was almost all unnecessary duplicates though. We spent most of the day checking the ad just to throw it all away.

Not my store, at least in tech. We already have lots of high dollar merchandise out on "risers" without match protection for the big day. We're pulling all the cores on the cases next Monday. It'll be a free for all. Or in the words of our APTL, great bait.

For about a month. There was a communication in early October. PS5s should now be sold in stores. Inventory is actually being held back from online sales to support instore sales.

My store has it. I haven't had a chance to play around with it enough to know how good it is.

Fixed that for you.

My store has had complete turnover in tech, so we've lost a lot of institutional knowledge. I could use some help on a couple of things: 1) I understand that a vendor is supposed to stock phone minute cards and game cards. They apparently haven't done this in a couple of years. My ETL just gets...

Ohhhh....I know....what about a store map that shows the exact location of every TM with a device kind of like that Hogwarts map in Harry Potter!!!!!!! That way everyone in the store can see proof that John from GM really has been taking a shit for 25 minutes. Or what about TMs have to click a...

Don't. It's much better for the overwhelming majority of our guests and team members. Instead of constantly working on phones and being forced to listen to the crazy political rants of many phone guests, tech team members are available for other guests and no longer have to call for backup for...

Only one store in my district will do activations. And they are only one day a week by appointment only. At my store we aren't allowed to touch a guest's phone for any reason.

Thankfully won't happen at my store. We have a small second floor for TSC.

Consider yourself lucky. The tech transition is awash with missing labels. I thought I had 9 in printer ink. But, then I did the POG pull and discovered 2 more. So that was 11 missing labels on a single 16 foot POG. On another POG one 4 foot shelf had only 1 DPCI with a capacity of 3. That's...

We're starting the tech transition Monday. In the past week, I can't even count the number of times I've told my TL and/or ETL, "That's wrong. We'll have to wait to clean it up in the transition." Our TV wall was complete ass. None of them would even turn on for months. None of them. I did the...

So it appears that our tech team hasn't been printing or setting price accuracy and peg labels for revisions/transitions for months. Months. It's a hot mess.

Last week from SSTL: We're moving you to tech because you're the only person I have who can do the transition. When it's done, you can go back to style or stay in tech, whichever you prefer. Last week from SSETL: You are in tech for October, but I need you in style in Q4. So, after the tech...

I disagree. So many guests, especially older guests, just start punching in their phone number. I tap the option for them, and ask them to start again. Makes it easier. I also quickly hit skip if an obvious minor is paying. Minors don't need to be enrolled in loyalty programs without parental...

Lol. We had a former GSTL who would get on the walkie everyday to encourage salesfloor TMs to tell every guest they talked to about red cards. He even tried a contest to see which work center could get the most red cards in a month: style, gm, market, inbounds, tech or the front. There were...

My store is rigid. Style must cover tech breaks. The style team all hates it except for me. Our toys DBO also hates our SSETL. She'd rather spend 2 hours in fulfillment than 15 minutes helping specialty sales.