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  1. KillerTL

    Archived New(ish) ETL Needs Advice

    I'm going to go ahead and apologize because I am always very salty when it comes to external ETL hires. Being a Sr. TL it always seems like a slap in the face to me. Sounds like you are a little too young for the position and inexperienced because you are being walked all over by your peers...
  2. KillerTL

    Archived Hello new Customer Service team member what to expect?

    You should expect to kiss a lot of guest ass, that is about it. Give them whatever they want. I recieved an email from leadership saying they would rather you give the guest 10 bucks out of the register than to piss them off. (Not the total story but I can go into more detail if anyone is...
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