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Welcome!

Is there any good resources outside of work to study from? Honestly I've tried doing general terms and google searches, and I'm just not exactly sure what I should be looking at and learning. Also no one has shown me anywhere I can "study" while working, there isn't any kind of paper work or...

Thanks tholmes, that's really good information and makes me a little more comfortable. I'm going to do my best to stick it through for a few months at least. Just got to get out of my comfort zone and push harder.

I'm not too sure if I'm going to get that same benefit. I kind of have just been shown everything all at once, my first shift there was 2 phone activations and my trainer had me stand by and shadow, while also inputting the guests information into the computer. It kind of all just went over my...

So far my training has been going well! I actually have a very cool trainer, and my TL isn't half bad either. Unfortunately for me my location is one of the select few that are having TMs do phone activations, so it's been a pretty overwhelming experience, but I'm hoping to get over my fear and...

Thanks, great advise and information!

Applied and went through several interviews, and now I have orientation next week! Quick questions from anyone that would know - any advice or details? I'm trying to plan ahead and figure things out before officially being trained, I've already looked at some manuals and training guides for...