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Nope. Everyone learns everything and rotates during their shifts. The stronger TMs will either be behind the service desk or by SCO and grabbing OPUs, the newer/less motivated TMs will be on lanes or cleaning carts and handing out masks. We have an IGS (3 lanes) that looks directly at SCO (4...

ASANTS My store does not have the Service Advocate bucket to drop anyone in to. The only options under S&E are SETL, Checkout Advocate, FOS Attendant, and Cash Office. 🤷‍♀️

If you signed up to receive your documents paperless you will still be able to access paperlessemployee and print them off that way. You are not locked out of that app upon termination.

My store knows that if I’m on HR hours I will happily take all HR calls. My ETL appreciates that since they know I’ll deliver consistent messages, and I know when I have to escalate the call. So far only one TL likes to step on my toes and pretend she’s helping by taking whatever calls she can...

Actually, seasonals can be kept for 165 days before they switch over to a regular TM. We can term at any time within that 165 days and since they’re seasonal it doesn’t hurt our turnover.

We’re only getting 17 hours of training each week per TM we hired last year. So we’re basically using those hours to supplement the extra trucks we’re getting. Love how corporate thinks giving us 50 hours more each week per truck will get it pushed too.. So yeah, a lot of orientations will wait...

Just like @Black Sheep 214 said, your Leaders can provide a personal reference but not a professional one. This is something that I’ve had to educate many Leaders on. My ETL and I have given several personal references for former TMs/Leaders.

You can just ask for a business card, the executives all have them lol. Just let them know you understand they’re super busy and you just want to send an email to follow up and ask a few more questions.

Calling around noon usually is around lunch so yeah, not taking that call. Calling around 9 is usually a pretty calm time. The store has opened and the TMs are mostly on the floor so disruptions are minimal. But try and email the HR, that’s a written reminder that we have to take care of...

The second store should have seen you were moved along in the process and turned you down. But here we are lol. You can reach out to the first store (that hired you) and just give them a heads up about the predicament. I’m sure they already know by now anyways. Since they haven’t invested in you...

The new orientation facilitators guide does list a code yellow as a missing child or person. However, it’s a discretionary kind of code when referring to older guests who have become separated from their party. An older person with dementia missing, I would treat that as a low code yellow. A...

Keep an eye on the swap shift board and keep a clean red shirt in your car in case you get a call. This is one of the most ridiculous times of years for hours right now unfortunately. It’s time to start hiring seasonals so we can spread out their training, a few/week is better than a dozen/week...

Just wait until the flu starts making its rounds.

You need to be on a store device (zebra or computer - computer will be preferable) to submit an availability change or request time off. From a computer: g into Workbench Hover over Quick Links Click on myTime Self Service Log into myTime Self Service Click on the red tabs to the left for your...

Honestly I wish we could get rid of ours. But the SD wants to keep them so we’re stuck. 🤷‍♀️

That LOA has been extended until I believe the end of the year. I’ll check tomorrow when I go in and update the date if necessary.

Clocking in/out by 5 early/late minutes is within the grace period. Is there a reason you want to leave 5 minutes early? Just being nosy.

Actually you should initiate your background check as a task waiting for you in your profile. It’s no longer the “two emails from Career Builders” to start the background check. But you do only have a small window of time to complete it. If you don’t we assume you don’t want the job enough to...

ASANTS But at my store they wrap up whatever didn’t get finished during the day. POG set but not backfilled? Closing expert. Price change still in the fun? Closing expert. Cover Tech’s break, go up for code, help Fulfillment if OPU is getting slammed? Closing expert. Whatever gap needs to be...

Call your store and ask if HR is in. If they aren’t leave a message with literally any leader to email HR and explain. Then try calling on Monday morning to talk to HR. It’s an easy fix on our end, just have to have someone in the building who can do it. That’s why my etl and I work an opposite...