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    How Do You Feel?

    Lately, I've been feeling burnt-out, over-worked, under-appreciated and just generally bad, while at work. I've equated (many times) that I feel like I'm in an abusive relationship that I just can't leave. I don't hate what I do. I lead a small team and I enjoy their company and work ethic...
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    Pricing and Presentation August Toy Reset - Adding Risers

    I found some of the pogs do mention that risers can be utilized after setting. Only about 5 aisles listed Risers in that planograms. So about 30 shelves.
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    Pricing and Presentation August Toy Reset - Adding Risers

    That's helpful about the backroom location for risers. We have a few in our Small Appliance department, but the items aren't located. I think the only issue might be for ship (and possibly 1-for-1 pulls), because the system will think those locations are in the back. I'll have to talk with my...
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    Pricing and Presentation August Toy Reset - Adding Risers

    This year we've been asked to add risers to the salesfloor toy aisles. We're a low volume store, so this is a first for us. I was anticipating that the planograms would be different to accommodate the additional shelf at the top of the section. However, the few POGs that have been released...
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    Auditing BTS with multiple locations

    It still has a skip option correct? I haven't done an audit in a while, so I'm not sure if the app changed or not. I do recall it being organized by location, so you'd do all of B and then move onto C and so forth. If that's not the case anymore, it does sound like it's changed significantly.
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    Auditing BTS with multiple locations

    It only takes you to other locations, if other locations are tied. Not every item in BTS seasonal is dual located.
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    so beyond frustrated.

    Sounds like that TL was dealing with some other stressors and you caught them at the wrong time. However, that’s not an excuse for them to talk that way to you. I’ve taken many call outs, if the reason is valid and the team member has made attempts to get to work or call out earlier, there’s no...
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    Planogram fixture

    You’re not going to find pictures on the Planograms of the fixtures. You may get a description and part number. If you have access to GoCart on Workbench, you can put the part number in and MAYBE see a picture, but not always. Ask your TL or someone who has been setting planograms for a while...
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    What is the team member pay cap?

    It's likely a variance based on cost of living. I would imagine that the cap for TM is around the starting rate for TL (range $15-$19 standard). The same applies for TL to ETL etcetera etcetera etcetera. I did just give a team member a review where they were making just under TL starting rate...
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    Price Accuracy

    I’m hardly new to this mess. Hip printer or not, the issue lies in better routine training and a system that doesn’t require an auditing procedure. I’m advocating for getting the process done as you see fit. I hate those hip printers; if we can find any, they barely work when we do. And their...
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    Price Accuracy

    Hip printer isn't necessary (but it is faster to use). When scanning, if you have a discrepancy, selecting generic regular label will create a printable batch and the locations are on the label (not like typical generic label that excludes location data). Sure, printing a batch afterwards and...
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    Setting up for failure situation/ also racial favoritism

    There seems to be a lot of indirect racism being expressed in this thread. I can't speak to the conditions of anyone's store other than mine, so I don't have a perspective to share here that would change OP's opinions. But when you approach a scenario where you feel oppressed and the...
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    Old Fillgroup Acronyms

    If anything, it should’ve been an F for fasteners or another H for hooks.
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    Drastic Counts after Audit

    Does anyone know what happens if a Drastic Count is neither Accepted or Rejected? Does it time out? Does it get deleted and added back into the audit for the following cycle? I'm asking because our closing expert does the audits, but our closing lead doesn't do anything with the drastic counts...
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    Old Fillgroup Acronyms

    PHAR is Over the Counter. I'm in agreement with @Ashfromoldsite about it was a zero and not the letter O. I forgot to include the numbers. HB01 is Personal Care and HB02 is Hair and Skin Care. Both being Health and Beauty groupings. I'm also in agreement with @60SecondsRemaining that the P...
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    Old Fillgroup Acronyms

    Does anyone (looking at you legacy team members) recall what these acronyms stand for? HIPA: Home Improvement P? A? (the P might be Plastics and the A might be Air Filters). HBO: Health Beauty O? (we us HBA: Health Beauty Aids, but I know it's O and think it stands for Offerings).
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    Price change process

    There’s still a consistency to what drops and when. Nothing drops Sundays. Bulk of the clearance drops Tuesday. Price Changes for Hardlines and Home/Seasonal drop mid week. Market and Essentials are everyday. Style, Beauty and Tech are early in the week. Pricing will be the heaviest on...
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    Why are they starting deals so early?

    The demand is already there. This is a way to spread out the "savings" over the whole of the holiday season without creating a single day demand for it. It's also a quantity grab. Stores have a limitation on how many of one item they can store until BF, so if you stagger and spread that sale...
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    New phones

    We got new phones installed, Poly brand. They have some presets already but no store intercoms. Anyone know how to make an announcement with these things?
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    Check dates requesting same items multiple times

    I put in a MyChat help ticket the other day. Not sure if I'll get a response or if anything will change. But, it is a way to report the issue. Maybe if enough people do it, they'll pull the function.
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