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    2022 Food Safety Manager Certification

    I was sent out of town with our ETL-HR to sit through a morning-long lecture on food safety and in the afternoon we were given a test. You were notified a few months if you passed or not. If so good, if not you were sent back to do it over at your store's expense.
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    NEW Food & Beverage Coordinator

    At the grocery store where I work now, we have operations specialists for every department (deli, produce, meat, grocery, and so on). That what this position sounds like. My current supervisor was the produce ops specialist for our district before stepping down to take care of his mother-in-law...
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    TL self reviews!!!

    I don't miss writing self-reviews or writing team member reviews. They never seemed to give any time to do them. It is especially bad for team leaders that have more than a few team members under them. I know team leaders that took them home and did them off of the clock.
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    2020 Modernization Guide

    You mean you have product to stock. Our produce load for yesterday was cut in half and today's was canceled. Just wondering if we will get a Wednesday load and how much it will be. We need the product to change out of front-door-fresh-display for the new ad that starts then.
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    Archived CCA & Coaching Question.

    Hey all, I have a couple of questions in regards to being able to put someone on a CCA or being able to coach them. First and foremost I have a team member that was coached for providing two guests at our fitting rooms with a less than acceptable shopping experience. One day later she was...
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    Archived TLs! How much do you make an hour and how many hours do you average per week?

    I make $20some after my raise and most generally get 40 hours.
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    Archived TLs! How much do you make an hour and how many hours do you average per week?

    $19.48 @ 40 hours per week, as the lone sales floor team lead at an ultra-low volume store.
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    Archived How to deal with call outs?

    Make sure you tell them that you were not able to complete all the tasks you needed to, as they were absent. I had to speak to someone today about her inconsistent attendance and that we would not keep her after the holiday's if it did not improve. If they are a seasonal hire or permanent hire...
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    Archived Ship from Store TL

    At my store they giving one of our pricing TMs this job on temp basis. Were going to give to his TL, but seems like POG has been fairly steady throughout Q4.
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    Archived E2E Moves-> ->

    At my store softlines is the only area that is totally E2E. Struggling there the past few weeks, due to extra trucks, POG/price workload, and attendance issues though. Pricing and POG, do their usual work in hardlines. Just trained my teams in grocery, beauty, and electronics to complete their...
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    Archived Salesfloor Team Lead Becoming Too Much?

    i just want to say that I am in the same boat. Even my ETL knows that this is too much, especially in softlines. I spend 70% of my time there. We are looking to hire more TMs, so that myself and my VML are freed up for other duties. We are not even close to completing our 180 hours worth of...
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    Archived Price accuracy

    Yep, this how I was taught to do this, although the Mydevice makes is easier, as you can activate the floor and then backroom one right after the other.
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    Archived Salesfloor Team Lead

    Yep that is what I do, except I am not a senior. They are looking for a VMTL, as our softlines area looks crapy, but so far they are not having any luck. We are a small store and don't have room for everything they send us and also don't get the payroll to maintain our brand.
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    Archived No more LOD

    At my store, we have an STL, ETL-HR/AP, ETL-LOG, ELT-GE/SF, GSTL (SR TL), APTL, PPTL (SR TL), and SFTL. Was told a while back they were looking a VMTL, despite volume not calling for one and I am sure they are looking for an LOGTL (SR TL), I just heard the last one lost his or her job due to a...
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    Archived As a plano TL.....

    Sounds like my store. I am a sales floor team for both softlines and hardlines. I have little time to spend on demerching the clearance. We used to have the nighttime zoners do this, but right now we have no zoners then. For the past few weeks I have spent most of my time in softlines, as we...
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    Archived Softlines TL

    I had to tell one of new team members to do this yesterday in RTW, as we did not a manual for the VA there. I MySupported it, but had yet to get a response when I left. Also I am sure all they would do is a link to an online copy that will print out in back and white, which I don't care for. I...
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    Archived Softlines TL

    First off don't stress out about setting a VA. Find the block flow that most closely matches your store (none match our store layout, and some are not even 1% close). Then try to set your VA following the guide, as much as possible. Myself and my former team members really tried to focus on the...
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    Archived Gay/ lesbian/ LGBT - any ETLs, STLs, DTLs, or higher?

    Not sure if this person is still with the company, but we used to have an ETL that was gay.
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    Archived Taking over entire sales floor (both hardlines & softlines)

    They are supposed to send to another store in our district that is running on only 1 sales floor team lead to what the team lead's routine are like. Just wished there was a store like ours that is attached to a mall, as we get lots of looky loos (look, but never buy much) and the all kids that...
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    Archived Taking over entire sales floor (both hardlines & softlines)

    Nope, only a few team members and maybe an ETL once in a great while.
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