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@copycopy I had the same issue when I moved to closing TL. I luckily had read the bonus info earlier and told them I needed at least 1 closing TM, because I want the bonus. We have the hours for a closing expert, so we should have one. If your store does not want to code them that way, I...

My closing expert does not push unless the store is 100% zoned. Her job is brand and guest experience. Market, toys, tech, and beauty drop all their 141s every night, all of them. The rest of the 141s are only pulled when GM pulls them.

My store stopped having weekly meetings when they started BUS statuses, but she used to come to the meetings. She also now does her status with the specialty sales TL and SD. She also is a part of the closing email list.

Ours is treated like a TL in style, because we only have 1 specialty sales TL position at my store. She is fantastic and makes sure the brand stays great. I honestly prefer her to the actual TL. Also, she got a higher start pay than TLs did. She started at like $19.50 compared to the $17 fresh...

@happygoth I said something similar to one of my beauty TMs. A vendor was making her uncomfortable, it was nothing obscene or horribly rude, it was him asking things like when do you get off and when do you work next. Eventually he left saying he would be back shortly, so she called me. I came...

@Xanatos. Thank you so much!!

Anybody have the dpcis for the holiday cups? My order guide does have them listed.

You would think they should care since the DTL will raise hell if they lose their license. The ETL and SD should be very involved at this point. I'm sorry.

@Xanatos @Planosss We did that the last few times it did not work. Nobody said anything, so I assume it was fine. We got a new APL, so we thought we should cross our t's and dot our i's while we are still getting a feel for him.

Ours did not work either. We ended up doing 50% off both drinks per AP guidance.

We got Our delivery today as scheduled. I was afraid it would not come in, because multiple stores in the district with earlier deliveries did not get their order. I am so relieved.

We luckily sold all of ours before they went salvage. I have a really gung ho Barista that upsold those things like a champion. Kudos to that guy.

@FrediMerc , I would suggest printing out the Starbucks master guide off of workbench. I had to search for it, but it groups things together well and provides most of the dpcis for the fixtures. The description are also better on the master guide. I'm not sure of all the specific dpcis at the...

@14HuThr I would definitely recommend training other TMs to be responsible for the ordering,sets, etc. It really helped when I was FTL. I had one who did the sets, one who checked updates on workbench and did the supply order, and I trained multiples to do the pastry order. Then, as we...

I definitely agree. My favorite ETL in the passed had no degree. He knew how the store worked instead of just graduating and quitting in a couple years. They were the worst.

I was told that was grandfathered out, and all new ETLs must have a bachelor's degree. Maybe it is just my district. Since senior is gone, I guess it is just Team leader

Very true. I've never known anyone to fail.

I hate that class. It is so boring. 8 hours of talking and test taking. The person teaching the class is not allowed to know the questions on the test, so there will be questions you will not have been taught that day. I cannot express how much I despise when I have had to do the training

We have only ever used the sanitizer tub if we are out of sanitizing wipes. The tote should have a bottle slot for sanitizer. At least mine does

I have 237 "You are Here" mugs. Just to be clear, I didn't order them lol. They were ordered like 3 years ago during a previous TLs reign. I have been selling down like 3 pallets worth for years now...