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We've had people with business degrees and past manager experience get hired as seasonal, then they bring in "fresh" ETLs, the "fresh" ETL is done in less than a year and the seasonal, or TM or TL, that has the experience either gets stuck or goes externally to get the job they had the...

Maybe it's specific to my area then as that's been the company line across 2 districts, but then we rairly have TM that overqualified.

I've been told across the board that once hired as a TM you can't jump to ETL. It's seasonal to TM to TL to Sr TL to ETL. To some extent they can fast track those moves, but for some reason they can't skip over them. Once you're in the position it's better to jump ship and reapply unless you...

I have a few TM that will just punch an end meal to skirt compliance. They are all SFS and I tell them they have to take their break, but if they shift it they could have a coaching for the shift, the meal compliance, or the missed goal, but I'm not going to be the one to write them up for...

Make sure you know your stores layout and the time it should take to do an average cart. In many stores that's 30 min. There are stores with quirks like elevators, or odd layouts that bump that time up to 35 min. The first week I give new TM 50 min for a cart and let them know it's because they...

Radio check in does not work. I've had too many TLs, TMs, and even ETLs hide carts to give the appearance of a job being done, but not actually get through the job. Make sure the job they need to get through is reasonable and so are the expectations. Consistent unrealistic expectations have...

How did they handle the scheduling? One of our biggest problems is getting an influx of open availability TMs that are only available for 2 or 3 months that were carry forward. If they are scheduled based on that short time open availability then hours suck for the year round TMs and every year...

Trust me I know, but you would think that because of that the vetting process would be better. As far as interns go that transition to Spot full time the rate of good ones to not has been 1/3rd good, 2/3rd not. If Spot wants that piss poor level of dedication, I have a SCO TM that will show the...

Seriously who is vetting the interns this year? More than once I've caught our intern playing on the phone when they are supposed to be at least learning the business. I'm sure they have promise, but I've yet to see any beside being willing to play shadow to an ETL.

Task should take x amount of time. Know how long it takes you as a manager that knows all the shortcuts. Know how long Target in their wisdom of averages things it should take. Figure out what is reasonable and what is a push. Set the expectation. Guest interaction should not be more than x...

The only remodels I've seen staffed well are the small ones. If your district has solid communication see about pulling from other stores. You can usually get a few days from several POG trained people for a week or two especially if you have a small flex format store near you. The biggest issue...

@IcePeasant There are two main contractors that Target contacts with, and a handful of trades that are the same that travel across the country doing Target's so hopefully they mean fixture contractors, everything else really is subcontracted out and even those may have daily subcontactors...

Yes, if they are overnight. Depending on the remodel you may also have as much or more authority then the Remodel ETL depending on how good the general contractor is. Sometimes the Remodel ETL works overnight and the TL plays cleanup during a 4am to noon shift and in that case the TL may not...

Personally I view it as them messing with mine. I've already taught more than a few how to pull and backstock correctly at multiple stores. If you can't learn then I'm having a conversation with your supervisor and letting them know if they can't handle doing their core roles then I'm writing...

This is why I'm general I write people up for failure to follow instructions unless it's an issue surrounding core roles of the position then that is performance. It's a we've had this conversation before, now your responsible because you didn't follow instructions. There was only one time I've...

No it's wasn't official. That would have made it easier.

Interesting situation. I have a TM that was hired with set availablity and then offered a TL position. HR never coded there availablity properly as a TM so when they were offered the TL position all we said was they needed to be flexible. For years they have been scheduled based on the original...

Are you enhanced or 1 or 2 station Ship From Store? A good Ship From Store Team Lead is the one that doesn't need to be there to have things get done. The goals should be easy to meet if the day is scheduled correctly. Give people the skills to know how to make their own pathing, show them how...