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    Code green during district visit?

    Yup! Had a guest seizure in the alcohol aisle. Glass all over. Cuatomers helped while regular market tms watched. Not a single freaking leader came to help. Until the ambulance showrd up and deapite repeated code green calla on the walkie have the nerve to ask guest service why its here.
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    TL Bonus 2022

    Wait what is a paygrade 45 team member?
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    Closing Team Leader Success

    I cannot emphasize enough what has been said. When our sd was on vacatI'll on our closin tl kept in contact via email and let thrm know step by step why thinvs were the way it was when thry returned. Our closing tl waa the only one who did that and the only one who didnt get their butts handed...
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    Archived Educational LOA

    Yup we have a tl who takes it every other summer. They teach some kind of summer something or other in another country.
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    Archived Has anyone see a GSTL/GSA be termed or performanced out?

    One of pur gstls got termed when his dumb self used guest services ipad to have guests do surveys in store influencing them how to score and inserting his name into every one. We also had a gsa performanced out for readons that never made it to my ears. They wete after him for months though...
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    Archived Insubordination

    Actually it is because it contributes to a hostil work environment. I have a very dry sense of sarcasm my old leaders got it but these new young hotsjots dont and I have been coached twice on my "bad attitude". For example my etl ap knows me well and when he says my name I instantly say no he...
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    Archived Reviews - what to expect as a TM

    I expect the usual "you need to smile more" speech and "you need to work on leaving things at home" crap. Sorry my grandfather's death was an inconvience to you smh. Though my usual raises have been between 24 and 72 cents so I am expecting a dime or less tbh. My etls liked me back then lol.
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    Archived How many GSTLs does your store have?

    1gstl no gsas plenty of cashiers who take on unpaid for responsibility
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    Archived Boosting NPS

    If you take this route be very careful we had a gstl get fired for influencing guest surveys doing this. They dropped their name and their flavor of the weeks name to pad surveys.
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    Archived Not being able to work at two licensed Starbucks?

    Smoke blowing is all it is walmart is a competitor you technically are working for the same company with red tape dont let the idiots bully you quite frankly working for an out of store shop is better for your future than the in store bucks
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    Archived Boosting NPS

    Have to add to the circling/ highlighting idea it always sends our scores soaring and as soon as we stop scores plumet again. Dont mentiona gift card or sell it like that be genuine. I get alot more surveys telling people we are trying to improve and would love to hear feedback on how we are doing.
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    Archived Dealing with attitude problems

    Ths actually is perfect thank you!
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    Archived Dealing with attitude problems

    Well the tl and vml have been asking tms about them and their attitude issues. Like asking if we know whats going on in their lives why they aren happy the usual. I dont want to get involved even though its known tms dont like working with them because of the griping. Personally I nod listen and...
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    Archived Dealing with attitude problems

    Just curious how would you deal with an attitude issue? We have a couple team members who have been with our store over a decade and seem to have lost perspective. One always complains about how people arent trained and hours are always crap etc. They are older and have serious medical issues...
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