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What on gods earth.... I thought I'd come see how things are going with Target now that i've been out for a couple of years and, well, yikes!

In my experience (3 years as a GSA and 1.5 as a GSTL) I would say that a lot of the job duties and expectations are the same, but GSTL's are expected to work at a much higher thought level. There's also a lot more pressure involved with being a GSTL. as a GSA, you're mainly just responsible for...

The average for our store was around $5 over the base pay.

Because we have a full page (or several pages in my case) of front end TM's on a daily break schedule, and ours are scheduled into a time frame's just like everybody else.

Do you know about our Target REDcard? No? Have you thought about signing up for the credit or debit and saving 5%? No? Are you sure? The debit option links right to your checking account so it's just like writing a check! No? You could consider the credit card, too! You still get the 5% off...

My perspective didn't change all that much when I became a team lead... The only real difference that I've noticed is how much more jaded and exhausted I am all the time. I hear team member complaints all the time about "how big pulls are" or "how messy RTW is" and (although I never share this...

Yes. Soliciting and promoting the REDcard is a core role for everyone who processes guest transactions. Every store is different.. But we hold GSA's accountable for driving REDcards and conversion when they're running the lanes. I'm responsible for driving it no matter where I'm working or what...

^THIS. When I look at a 'good GSA' in our store, I'm looking for somebody who's a guest service powerhouse. They're constantly soliciting feedback to team members, motivating them to provide great service and talk about the REDcard, can be an authoritative decision maker, and can resolve...

The way I see it: GSA- Extreme team trainer, with all of the front end team members being the trainee's. GSTL- Team Leader. Coachings, long term performance tracking, reviews, CCA, final's, interviews, other administrative duties, etc.

I usually take my breaks in solitude, and I'll keep my phone put away until I've had time to relax and calm down. I'll go sit in the TL office area, conference room, whatever's open and empty. Obviously I move to the break room if it's needed, but the last thing I want to hear on my breaks are...

The way I explain it to my team: Breaks are an OSHA requirement. Do do not feel bad for putting any tasks or projects behind, you need to comply with (insert state) labor laws.

Well technically speaking you're a team member. The simple breakdown goes: -STL -ETL (Includes SrETL) -TL (Includes SrTL) -TM (includes HRTM, GSA, Receiving, other specialty positions that don't have *TL* by their name on the schedule) TPS is an ap team member. The way I've heard it described...

It sounds to me like coachings as well. Any performance discussion a leader has with you can be documented and considered a coaching. Whether it be about pushing, not pulling, not maintaining 3 points of contact on a ladder, attendance issues, cashier speed, redbirds, attendance, pull times...

This is about what we have too! SO much fun ;)

We have one ETL that will jump on a lane. The rest will come up, say "GSTL you can jump on I'll watch the lanes" and then 2 seconds later they're pulling us away from our guest because a cashier has a question they don't know how to answer.

Yes. Other people are involved in the process (their ETL, along with ETL-HR) to make sure everything is properly documented and your TL goes through the right channels... But yes, they're your direct supervisor and can set things in motion, along with delivering your termination.

GSTL. Just replace the truck process with vibe+Redcards and you have a GSTL.

^This is very very common in my area. They work here from 16-22/23, usually end up as some type of team lead or gsa, and when they graduate college and that carrot their STL has been dangling in front of them for years is still out of reach they leave and find nice management & HR jobs with...

I think Hardlinesmaster and LogisticsFox did a really great job of covering this one! Like they mentioned, keeping your endcaps full and merchandised is going to be important. I would partner with somebody above you right away and find out what your DTL is looking for from a great sales floor...

I wouldn't accept anything below ETL if I were in your shoes.