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  1. JAShands

    To that one Team Member - II

    TTOETL: Thank you for being up my ass to finish your workload today. That wasn’t irritating at all. Or dumping the orientation you were going to lead on my lap 10 minutes before it started. TTSameETL: An honest thank you for recognizing that I did a tremendous amount of work today and were...
  2. JAShands

    To that one Team Member - II

    Some people just suck.
  3. JAShands

    To that one Team Member - II

    TT(Many)Leaders: Stop talking street TMs and start talking with them. It isn’t hard, it’s just a courtesy that most humans bestow upon others as a mild show of respect. This is also why our culture is tanking - half of the TMs on break are crying in the breakroom and hear you laughing quite...
  4. JAShands

    To That One Guest - II

    Millions of Poles were also executed.
  5. JAShands

    To that one Team Member - II

    TTSeveralTMs who called out this weekend. Fuck all y’all, I’m hiring your replacements this week. Enjoy your summer off! 😁
  6. JAShands

    Service & Engagement Cleaning

    Cleaning should be scheduled under Support, so look there on the grids. As of the schedule written last week the FOS cart cleaning shifts should go under the same Cleaning bucket. I’m at a ULV and we’ve had about 2700 hours last week (for next week) and this week (for the 2 week out) and 150 is...
  7. JAShands

    To That One Guest - II

    Funny you should mention misting down guests @Pattern Finder .. our TSS asked if we could get an outdoor misting tent (like at festivals) full of sanitizer to spray down guests coming in the store. Pretty sure she would want this to continue everyday after everything clears up 😂
  8. JAShands

    To That One Guest - II

    When quanti Sitting upon her throne of toilet paper, eating her canned soup 😉
  9. JAShands

    Service & Engagement Cleaning

    This part, yes. But I don’t get not cleaning after close. The only time we can use the TB Disinfectant is before the store or after it closes because it has to dwell for a minimum of three minutes. After close we just spray the crap out of everything and let it “dwell” till it dries. But that’s...
  10. JAShands

    Service & Engagement Cleaning

    We were a close at 10pm store before all this. We still schedule our closers to stay until 10 with the expectation that the last hour everyone does one last wipe down and spray with the disinfectant. The only ones to get out of this are the few Minors we have, and we still keep them until 9:30...
  11. JAShands

    To that one Team Member - II

    It’s ok to be petty! And it’s ok to be mad about being bad advice that if you follow will actually cost you your job. Talk to your TL, let them know Hey I received this conflicting advice what should I do? But if they’re that into their phone maybe it needs to be pointed out (by Leadership) that...
  12. JAShands

    To that one Team Member - II

    Some stores the AP team will text each other. That way there is no conversation for anyone to accidentally overhear? Plus it just looks less suspicious to see someone completely focused on their phone versus someone “talking” to themself? I’m not trying to justify their behavior (they should...
  13. JAShands

    To That One Guest - II

    My parents are in their 60s and they are my baseline for every reference. My mom can’t quite seem to get texting or Facebook while my dad discovered dvr about 3 years ago and how to use his firestick within the last two weeks. All of their online shopping is done by their kids 🤷‍♀️😁
  14. JAShands

    To That One Guest - II

    TTOG: actually, all of my little old ladies and gentlemen this week. Good job placing OPUs!! My own dad can’t quite figure it out yet (but he’s a pro at picking up what I order for him! All 7 of you that called the store today to ask about changing it to drive up gave me a great excuse to get...
  15. JAShands

    To that one Team Member - II

    TTOSD: Thank you for setting side toilet paper from our MONDAY truck for our elderly guests!! The lack of any PIPOs on Tuesday was terrible luck. You’re amazing for forward thinking and the store and community appreciate you! 😊
  16. JAShands

    Service & Engagement Cleaning

    There are guides? There is Dedicated Cleaning Team Member Checklist and n Enhanced Disinfecting Checklist. They spell out what to wipe down, with what chemical, and how often. Spoiler Alert: the tb disinfectant needs to it for a minimum of three minutes to be effective.
  17. JAShands

    To That One Guest - II

    Their toilet paper, obviously.
  18. JAShands

    Service & Engagement Cleaning

    If you have a Cafe/Starbucks/Pizza Hut any of those TMs should be able to help you. The Food and Beverage TL should also be able to help you. They will show you how to set up the bottle and how long to leave it before wiping it down.
  19. JAShands

    Service & Engagement Cleaning

    How can I like this a thousand times?
  20. JAShands

    How do you act as a guest in other stores?

    Unless you’re at Costco. Then I’m positive you thank them for the delicious chicken you’re going to treat Mrs. Captain to for dinner 😁
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