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  1. B

    To That One Guest - II

    We had a Karen come in one minute before closing. When our manager let her know we were closing in a minute she (rather rudely) told him she's doing a price match. Ya'll should know where we're going with this. She comes up to me first (I'm watching SCO and closing registers at the time)...
  2. B

    To That One Guest - II

    TtoG: You know it's essential shopping only right? I overheard you ladies talking, that new swimsuit isn't essential if you have others at home. No, you can't try it on. No, you can't return or exchange it. No, you can't exchange it, I just said that. Yes, I know it may not fit, but here's...
  3. B

    To That One Guest - II

    To that one guest who said Target's made a stupid move by disallowing returns for the moment which will discourage people from buying things: You know that's the whole point, don't you? ESSENTIAL SHOPPING ONLY, what part of that do you not understand?
  4. B

    To That One Guest - II

    Had a Chad come up to Guest Service to purchase some hand sanitizer (we've been keeping it up at Guest Service and enforcing the one per household rule) and he wanted two bottles, I told him only one, it's one per household. He then tells me he'll purchase his one hand sanitizer, leave the...
  5. B

    To That One Guest - II

    Don't forget about the guest returning a TV 2 minutes before the store closes and it's not the right serial number...
  6. B

    Guest say the darndest (dumbest) things

    Prescription glasses are not taxed, but reading glasses are here. But yes, most medical supplies are not taxed here.
  7. B

    Guest say the darndest (dumbest) things

    To that one guest: Yes, that item is taxed. No, I can't remove it for you because you think it shouldn't be taxed. I'm sorry Walmart has it tax-free but I physically cannot take the tax off your item. Alright, good luck finding them at Walmart and have a great day sir! You bet I said it with...
  8. B

    Drive up out of control

    Happens all the time at our store that the two minutes are passed and they're still not in the parking lot. There's two lights outside our store and can take quite a while to come in. I'm out there sitting on that pillar between the four spots waiting for them just watching my timer tick up.
  9. B

    To That One Guest - II

    Speaking of Kohls, anyone else having guests bringing things they purchased on Amazon and trying to return it to Target? We had one today and it threw me for such a loop because we're not Kohls and we don't accept Amazon returns and sorry ma'am but you'll have to go to Kohls down the street to...
  10. B

    To That One Guest - II

    I get this, but at our store all those items that need defected out or repackaged come up to GS for us to do. Ripped open packages of underwear/shirts/socks, loose underwear/socks/shirts out of its package, clothes with coffee/deodorant/mysterious stains, missing shoes, clothes with missing...
  11. B

    To That One Guest - II

    To that one (seasonal) Team Member: My salvage bin is not for you to throw all your processed salvaged out clothing into. That bin was empty and my salvaged box all boxed up and ready to go back, and you filled it to overflowing. I had to get another box just for that. Take it back to...
  12. B

    Drive up out of control

    I'm getting real tired of this no-beep-honking bull
  13. B

    To that one Team Member - II

    TtoTM: If you're going to eat my food at least have the common decency to wrap in back up
  14. B

    Drive up out of control

    We've had to take flats out across the parking lot with DU before because the guest is ordering so much. And no, it's not for a large item, it's casepacks of water/gatorade.
  15. B

    To That One Guest - II

    She'll (I'm assuming it's a woman because it's always a woman) get up to the register, get pissed that they ring up not on sale, and launch through the whole charade again with her checkout advocate. "But your employee said they're on sale buy one get one free!"
  16. B

    Drive up out of control

    I'm glad my store isn't the only one having issues with the rest of the team not responding for DU backup when we call it over the walkie.
  17. B

    To that one Team Member - II

    Yeah they tried to get us to not have drinks on the sales floor. It lasted about two months before the team started ignoring the policy
  18. B

    To That One Guest - II

    Hey it could be DU
  19. B

    Guest say the darndest (dumbest) things

    I usually have the guest retrace their steps and stop back in to GS before they leave if they haven't found it yet. If it's a missing phone, I'll offer to call it for them.
  20. B

    To That One Guest - II

    Please no. The honking makes me jump out of my skin enough when I'm not expecting it
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