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I overheard an ETL telling a TL that every single call off needs to be documented & HR will continuously be following up to ensure they are. They're to speak with the TM that called off (I guess "coach" them) then document it. They're writing up every single one to get a pattern. Our seasonals...

The best is when you're in beauty and they literally walk you to the aisle and show you the shelf location of where the item used to be. 😂 Ma'am, I promise you, even if I didn't do these revisions myself, I know for a fact we don't sell Equate anything here and never have. 😂

TTOG - if you're going to ask me where an item is and you describe it to me in enough detail (but still don't know a brand name) that I know exactly what you're talking about... please don't flip out saying that isn't where it is and no one in this store knows anything. Maybe if YOU knew...

Right?! Our AP is pretty worthless for confrontation but our SE-ETL gives no fucks.

TTOG: THANK YOU for making your small child fix the sunscreen that dominoed over after he slammed into it while he was acting a fool. He actually did a really good job (most adults can't/won't do that well) and I'm completely impressed with your awesome parenting. We can't always control our...

This. They call immediately when maybe ONE person is waiting and there are 3 lanes open so that later on, when they DO need help and call for it they get mad that no one is responding and an ETL has to get involved. How about stop calling us when it's unnecessary. Recently they did it and the SD...

If it's simple I just tell them. It takes the same amount of time to say "That's on the back wall" (then point there) as "I'm off the clock". I turn and walk (usually if you point, they look. when they look back you're already gone/on the move). However, if it's something intricate I say...