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very quickly. depends on when medallia delivers it but it can be within minutes, generally, from when the form is submitted

whenever i think i work in a bad store i'm just going to come back here and read this stuff which is completely antithetical to how my store operates and feel better about it x_x

what you are doing is super cursed and is going to fuck you over so hard in the future :/

uhh that is way too much im known as a yes-man for this stuff (just doing what target compliance tells me to do!!!) but even that is too much for me

we recently closed up all the outlets in our starbucks lobby and its done wonders for the overall guest experience tbh

theyre that way for most everyone else but apparently im the "deals with karen" tl so

lol i am notorious for turning my walkie off when im on my 15s “[sunnydays] can you come to guest service to speak with a guest?” “team they’re on their break” “can someone go find them and have them come to guest service??” meanwhile im just chilling in the break room 😈

can always check mysupport and see if they actually filed a work order to get it fixed

my favorite thing is when ppl come up to self checkouts when i have the monitor hood lifted and the “this register temporarily closed” sign on the scanner, then move the sign and get mad at me that stuff aint scanning

ttotm: i heard you complain that you had nothing to do and had already finished your zone, i know you werent on a break, and you even walked by the lanes and ignored me when i called for backup :') ill remember it the next time you ask me for help

oof :(

yeah, it’s sad

this isn’t modernization, this is your leadership writing a shit schedule and not managing your payroll properly

yeah im putting a stop to that shit lol

my new store apparently only holds shit for 2 hours, they gave me shit when i put something on hold for a guest until EOD

best practice going forward is for SCO TM to have walkie and mydevice

you should not be encouraged to do anything of the sort. i do it sometimes because i know it’ll be faster than looking it up on the mydevice but that’s my personal preference and i have never told one of my guest advocates that they have to