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I find killing 'em with kindness (and a teeeeeny tiny bit of passive aggressiveness) often works surprisingly well. I had several guests apologize to me for being rude/angry whilst I was a cashier. Sounds like nothing could have made that couple happy though. Some people are just plain difficult.

To that one couponer, No, .10 oz is not more than .5 oz. Go back to math class. No, I do not care that you are a manager at a grocery store. That just means you should know better than to bring your mismatched coupons to SCO.

Ran into a new one today. Guest came in complaining that the quality of their Starbucks was subpar and wanted it replaced. Of course, it happened yesterday. Of course, they had no receipt. Seriously. GTFO.

TTOG who returned all of the items you purchased to "make a point" about the new cashier in training accidentally double scanning your cheese... You're a real bitch.

Meanwhile, in the cities that don't allow plastic bags, guests bitch and moan about how it's a conspiracy to make money off of reusable bags. Moral of the story, you just can't win with these people.

TTOG- Following a woman around at her place of work and insisting she have a drink with you, even after she tells you is taken, is not cool. No, I will not tell you when I am off work tomorrow. Please do not mistake my friendliness for openness. Now please leave me alone.

Yes, one per purchase refers to one coupon per item being purchased. It's okay to use up to four of those, even if it's all in one transaction. I believe Target has this stated in the coupon policy. Now, the one per transaction or one per household ones are different. I used to try to look at...

I once had a guy do this with several different expensive items at once. Truth be told, I probably wouldn't have even noticed if he had just done it with one, but when you've got an electric toothbrush, fancy razor, and electronic item and your total comes out to under $20, you tend to take...

When guests unload their cart's contents onto the belt, and then abandon their cart in the middle of the lanes. Like... Is it that much more trouble to take it to the exit...?

I've never even heard of the cart attendant doing it- only brand attendants. I've at a high volume store though.

Wait... some GSA/GSTL's clean up bathrooms? o_O

On days where I felt particularly PMS-y whilst cashiering, if someone left their full basket on the belt I would literally just dump their items out. :p I was not going to sit there unpacking their basket and slow my line down because they were too lazy to do it while they were waiting. Not...

To those guests who make a kind comment after I finish dealing with a particularly difficult guest: You are all angels. Thank you for making my day a little bit better.

I wonder if anyone in the history of humanity has ever heard one of these street preachers and thought, "You know, he's got a point..."

Oh but how I loooooove busting them for it. The other day I had one of our serial coupon return fraudsters at the service desk. Finally telling her that I would not be giving her cash for her coupons was a glorious moment.

THIS. I seem to get a lot of guests returning clearly used cosmetics who will swear up and down they never touched them. I will offhandedly mention, "Just so you know, if you try a cosmetic and it doesn't work out for you, we will still take it back- we want you to be happy!" as I quietly defect...

To all guests who can't figure out the 3 for $10 deals we do on sodas... It's really not that hard. If it says on the sign it's for Pepsi products, and all the Pepsi brand sodas have the sign on them, you can grab any 3 of those sodas for $11. Please don't buy 3 Coca Cola sodas and expect me to...

To that one very bitchy guest who threatened to shop at another store because in order to use her broken chip card she had to insert it 3 times before swiping it... please do.

I've heard of a store that's put up a sign saying no coupons at the SCO. When I see a guest pull out a stack, I will sometimes stand by and watch or ask to see their coupons. Typically I stop them and let them know that in order to use their coupons, I will have to finish ringing them up at a...

People who know we do receipt lookup and thus don't bother saving receipts. People who then come in with 10 items to return that were purchased (all at different times) on one of their 8 credit cards. People who, after scanning all of their cards and items and not finding anything, look at me...