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OK, how did this person EVER become a TL (and a SrTL to boot)??!! While I think these attributes are amazing and inspiring in a TL, Target seems to think that they are sure signs of the devil! I hope this person can find a workplace where his/her skills will truly be appreciated. Because...

Maybe if I walk into the backroom & clap the lid will appear!

Also why do we put a shelf talker on every lid shelf telling guests to ask for more lids if the lid for their tote isn't there? Lids don't have a barcode (only the tote does) and CANNOT be backstocked! So unless there is a tote AND lid in backstock, the only place that a missing lid could be is...