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loll I have at least 3 guests ask me about paint in one day. I don't get it. I also love it when an LOD will tell a guest "no" to something like a price match or adjustment, etc and the guest will come and ask me the same question thinking I will do it. & they are fully aware that the LOD is...

Aside from this situation, I believe that every cashier and register trained TM's should also be trained at the serivce desk. I know a few TM's who are sheduled back there and slack off. I tell them that they either get to work or I will switch them for another cashier who is also trained back...

to the guest who didnt realize they got "double charged", doesn't realize this until they get home which just happens to be millions of miles away. When they call the store they demand the refund be done over the phone by giving their credit card info over the phone because driving back to the...

to the guest who didnt realize they got "double charged", doesn't realize this until they get home which just happens to be millions of miles away. When they call the store they demand the refund be done over the phone by giving their credit card info over the phone because driving back to the...

AGREED! tHANKS :) yea I am pr and german and I mean I don't make jokes like that. I will joke around with mi bf or something and say "yea thats a puerto rican/ true dominican for yuh" but thats cuz I can without it seeming rude. Thats like with the N word, it should never be used or said...

wow I have seen guests completely just like cough and stuff but never anything like this. eww All my cashiers clean their registers quite often so I dont think there is much to worry about. There is also hand sanitizer at each CL

I absolutely hate it when a guest talks down to us. I also remember when I was working at Sams Club, there was a member (customer) who I was helping look for a item and he told me a "joke". The "JOKE": why can't a puerto rican get a credit card? why? because when they have to sign for the...

haha I had a few guests like this before. I just tell them, "please dont put those there, I can take them and actually put them away"... I love how as they are trying to set an item they dont want down, they are looking around as if to see a TM to take it... this happening right in front of me...

yeap...physically harmed. There was a time where I had a guest call me over to the register and complain that the cashier was bagging her bowls the wrong way. She was yelling at my TM and saying how stupid she was, that when she went to sit the item down for the guest to get, the TM tossed it...

Everyone in the store has their "run in's" with guests. Yes, you might be right about taking care of the guest at the worst time but you are not the first ones they see when they enter the store. We are. The TM's/TL's. You would be surprised at how many times I have gotten complaints about...

AGREEEEEEEEEED!! :) I was feeling generous today, I let softlines use the GSTL LPDA until my shift was over.

loll that happen to the cart attendant walkie and a guest returned it. Our ETL-GE is very much on top of equipment, that's why on the bounce back coming up. ALL of our equipment has to be accounted for. It's basically up to me, my other GSA and our GSTL to take note of everything. No one is...

I have yet to see someone steal one of our walkies. That'll be the day the TM that let it happen get's fired loll... How does a guest get a hold of one of your walkies??

loll I love our store but I wish it wasn't so uptight. Like we can't have any fun or joke around.. Like I joke around with mi front end TM's, some of the sales floor TM's and like 2 or 3 of mi ETL's but the rest are too power struck ii guess to have any fun... :(

GSTM-- "softlines come in please" SOFTLINES TM-- "go for softlines..can I help your find something?" GSTM-- "I need the DPCI for a..*shuffling* *loud beep*...can you get *static* but in a blue?" SOFTLINES TM-- "xxx, hold the button then speak..I didnt hear a word you said" GSTM-- "I...

^^^ loll haha yea I have had a man ask if I wanted to replace her... ewww he was like in his 40's.... eeeekkkkk I walked away and pretended a cashier was calling me. loll

I'd cry if I had 3 floors... this was a conversation that happen a few days ago at a morning huddle. TL-SOFTLINES--team Id like to recognize xxxx for getting me my Colombian sausage so quickly TL-MEAT-- *looks up and giggles* TM-PRODUCE-- can you repeat that.. I was writing a great team card...

I had a guest today come into our store looking for his wife's cane that she left in food ave. back in September. Needless to say that I did go and check and yeap...yeapp just as I suspected..nope no 4 month old cane...I did feel bad though...he was a regular guest and his wife was always so...

to that guest who called in tonight to complain that the supervisor (me) and a cashier forgot to give her' her bird ornaments. This was after the store closed and I am watching the GM side doors to make sure all the guests leave. I hear my LOD calling me from the market side to switch to 4 over...

to that one TM.... lmao I am not that mean. I won't complain to the GSTL I will just pull them both to the side and in a nice way let them know that they need to let me know that need to step away. That if they wouldn't mind taking turns that way I can just hop on really quick and let the LOD...