District11
Team Member
- Joined
- Feb 4, 2018
- Messages
- 10
So I'm a female cashier. I've been on the job for about 4 months now and for the past 2 and a half months i have been on the SCO team. We regularly have credit card scammers at my store. I was informed to send anyone purchasing a gift card to a register or guest services. Today 2 grown men one heavy set the other not so much purchase a reloadable bullseye gift card for $100 I let it go because the deed was done. They started another gift card purchase and i approached the screen scanned my speed ID and proceeded to void to gift card while letting them know they could not purchase it there. The heavy guy grabbed my hand firmly from the screen while the other quickly went back and pressed pay. I firmly said please don't touch me. And his friend laughed and accused me of touching them first. They proceeded to insult me saying i was going to "hard" and i wouldnt be here in a year while laughing leaving with their card. I felt violated being grabbed without consent and embarrassed. I asked the TPS near the door what I could do and he didnt really have an answer. I'm hoping someone could give me some advice because it isn't the 1st time those 2 have purchased gift cards at SCO nor do I believe it will be the last.
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