I'm a new a TL (hired from outside the company) and I've never done it before and it wasnt covered in my training. Can someone give me the idiots guide to it (I.E. how to determine where in each dept., where to find it on online plano, when it needs to be set by) sorry if I seem at a loss, but my store isn't very receptive to teaching. They believe I should have learned everything in training. Any help would be great!