Can HR etls fill out paperwork?

Nov 17, 2022
I'm a food and bev team member. I'm currently on a medical LOA and did put in my request through reed group. They also told me I ahould apply with my states for a loa in case they deny me. They sent me an employee verification form to be filled out out by my employer. I asked my hr etl and she said she's not allowed to fill out or sign anything that I have to call the work people to have the state request that they send it over to them. Is that true that they're not allowed to sign or fill out paperwork?