Honestly, right now in this company don't try and become a GSTL unless you have really thick skin and want to stay in that position for a very long time. It's a very tough role to be in and even more difficult to be good at. Realistically unless your store's conversion is consistently at 2.5-3%, don't expect good review scores until it is there. Rough stuff but that's the way the GSTL cookie crumbles. 🙁