I came into a store that had a lot of culture issues and the previous ETL H.R. gave them team the wrong messages and wasn’t on best practices. Like letting team members submit paid time off late that created off cycle payments, deleted meal compliance after team members hit their 5th, did the workday training for the team, if someone wanted the day off he would just deleted them from the schedule instead of partnering with their leader to find coverage, he held no one accountable for attendance, did not level up his HR expert, hired team members without the proper I9s, didn’t keep track of covid cases and allowed 5 team members from the work centers go on vacation at the same time. The team loved him tho because he allowed thier bad behavior.
That previous ETL HR moved to a different ETL position in the same store. Right away, I noticed my work center was red but he was a peer. Right away the team compared me to the previous HR. The team member handbook came out and I was able to explain that’s why things are changing, so I started to level set with the team.
The previous HR then started to throw me under the bus with other team members, saying I was the one wrong when I was trying to be on beat practices. That ETL is no longer with the company but continues to shop and hand out the hotline number to team members.
I guess my questions are, how do I get the buy-in? Reintroduce myself? The expectations are that, all ETLS run the store meaning give feedback to team members. How do I be an HR and a leader holding team members accountable? I’m just trying to get the store on best practice. No matter how much recognitions and fun I do for the team, they still don’t like me.
That previous ETL HR moved to a different ETL position in the same store. Right away, I noticed my work center was red but he was a peer. Right away the team compared me to the previous HR. The team member handbook came out and I was able to explain that’s why things are changing, so I started to level set with the team.
The previous HR then started to throw me under the bus with other team members, saying I was the one wrong when I was trying to be on beat practices. That ETL is no longer with the company but continues to shop and hand out the hotline number to team members.
I guess my questions are, how do I get the buy-in? Reintroduce myself? The expectations are that, all ETLS run the store meaning give feedback to team members. How do I be an HR and a leader holding team members accountable? I’m just trying to get the store on best practice. No matter how much recognitions and fun I do for the team, they still don’t like me.