- Joined
- Jun 25, 2011
- Messages
- 122
I was opening gsa this weekend at my store. My gstl was the closer this weekend. He's late every time he works after me and he is always in a bad mood because he doesn't want to close. So both days I am waiting around for him to show up so I can leave, I readily admit that when it's time for me to go I tend to mentally clock out.
I also acknowledge that I am not the best gsa at keeping an eye on what the cart attendant is doing or not doing. It's something that I need to give more importance to but I also feel that they are either going to do the job well or not. You have good cart attendant and bad attendants same with most other departments. I sometimes feel like I am constantly telling them to do what they are supposed to do and it goes in one ear and out the other.
Both days, he drills me on what the cart attendant missed and today he claimed that as he was coming in he saw the cart attendant outside on their phone and wanted to know why that was? I told him I had no idea because I was inside making sure that we were getting redcards and/or making sure I was ready for turn over. I'm not omnipresent.
His response was that me and the cart attendant needed to have a documented conversation about what happened. I just said ok and left.
I guess my question is are we both right? I won't be going back to work til later this week. Do I bring it up or do I wait for him to do so? Do I talk to our ETL first? What can I do going forward to avoid this? I sometimes feel he comes to work determined to find fault with something I am doing because he doesn't want to be there.
I also acknowledge that I am not the best gsa at keeping an eye on what the cart attendant is doing or not doing. It's something that I need to give more importance to but I also feel that they are either going to do the job well or not. You have good cart attendant and bad attendants same with most other departments. I sometimes feel like I am constantly telling them to do what they are supposed to do and it goes in one ear and out the other.
Both days, he drills me on what the cart attendant missed and today he claimed that as he was coming in he saw the cart attendant outside on their phone and wanted to know why that was? I told him I had no idea because I was inside making sure that we were getting redcards and/or making sure I was ready for turn over. I'm not omnipresent.
His response was that me and the cart attendant needed to have a documented conversation about what happened. I just said ok and left.
I guess my question is are we both right? I won't be going back to work til later this week. Do I bring it up or do I wait for him to do so? Do I talk to our ETL first? What can I do going forward to avoid this? I sometimes feel he comes to work determined to find fault with something I am doing because he doesn't want to be there.