xxTheDudexx
Front of Store Attendant
- Joined
- Apr 19, 2012
- Messages
- 289
As some of you may know I recently was asked by my GSTL to take on the role of GSA. I was okay with it at first. But now....
I'm getting hounded about getting Red Cards because we are, or were last in our district for conversion. The hammer is coming down on the LOD's, then LOD's are coming down on the GSTL's, and me and our other GSA.
If I am on a register, I ask every single guest. EVERYONE. Before the security breach I'd get 5 or 6 a day when I was just a cashier on a short shift. My conversion used to be over 9% every week. How is it that the company can place this heavy burden on us when we did nothing wrong?
Now, for our entire store (we are ULV), we get 1 or 2 a day on a bad day, between 5 and 7 on a great day. We never meet our goals. Instead of feeling happy about my recent promotion, I'm now starting to get worried about it. I try my best to fire up the cashiers and get them to try and get red cards, but there is just so much of a lack of incentive.
We draw from a hat. They get free popcorn from Food Ave. A free soda maybe. And 1 in maybe 25 gets a free 5 dollar gift card.
Can I get corrective action against me for not meeting goals? I try my best to drive the red cards, even my team leaders do. They're just so hard to get now at our store. Beyond frustrating.
Any tips would be greatly appreciated.
I'm getting hounded about getting Red Cards because we are, or were last in our district for conversion. The hammer is coming down on the LOD's, then LOD's are coming down on the GSTL's, and me and our other GSA.
If I am on a register, I ask every single guest. EVERYONE. Before the security breach I'd get 5 or 6 a day when I was just a cashier on a short shift. My conversion used to be over 9% every week. How is it that the company can place this heavy burden on us when we did nothing wrong?
Now, for our entire store (we are ULV), we get 1 or 2 a day on a bad day, between 5 and 7 on a great day. We never meet our goals. Instead of feeling happy about my recent promotion, I'm now starting to get worried about it. I try my best to fire up the cashiers and get them to try and get red cards, but there is just so much of a lack of incentive.
We draw from a hat. They get free popcorn from Food Ave. A free soda maybe. And 1 in maybe 25 gets a free 5 dollar gift card.
Can I get corrective action against me for not meeting goals? I try my best to drive the red cards, even my team leaders do. They're just so hard to get now at our store. Beyond frustrating.
Any tips would be greatly appreciated.