MEGATHREAD Hang Me (The Softlines Thread)

This week's kids and baby sale is gonna be a pain in the ass. The million exclusions to what target considers "apparel" aren't on any of the signs.
 
So... yay, it's the annual January C9 sales.... -_- Hate signing c9.... almost never matches the adjacency just like the numbers in the adjacency book almost never match on the items pictured. >< So.... how's "bounce back" going for everyone?
 
Going horribly. I spent 3.5ish hours of my 5.75 shift doing 4x4 in market today, our activewear "specialist" has 12 hours this whole week and some of those hours are hardlines. We have only 4-6 people scheduled on the floor each day this week including the two TLs. Our shifts are short and the morning people get pulled into 4x4s. TLs have their projects so they aren't helping with the zone and reshop. All things considered, it's actually going better than it could be lol.
 
I've been looking through the guides and the, "I'm lost" forums for help with setting adjacencies in softlines. I'll be learning how to set them this week so any help/advice will be appreciated.
 
RightArm said:
So... yay, it's the annual January C9 sales.... -_- Hate signing c9.... almost never matches the adjacency just like the numbers in the adjacency book almost never match on the items pictured. >< So.... how's "bounce back" going for everyone?
Click to expand...
So...I thought I was coming in at 8am all week to set adjacencies, but no, I'm doing bounce back. I spent all day cleaning jewelry. I pulled 2 full carts if crap out of the jewelry boat. Apparently someone has been stuffing boxes if jewelry under there. A vender does some of the jewelry, but we were supposed to be doing a lot of it. I also found a bunch of sunglasses and watches. Tomorrow I'll tackle shoes. Half the label holders are off the shelves.
 
Good thing you didn't need help setting adjacencies. I was on a staycation, so I took a break from this place too. I've done the adjacency thing once (in intimates for tights/undies) and two people showed me, first person started off showing me on the iPod, then the person who took over only knew how to do it via PDA so it was complicated. So, I wouldn't have been any help anyway haha.
 
The schedules are being done in a way that no reshop will be touched ever except for what little fr can do when they aren't answering the phones and sorting reshop. Today, we had no dayside team members. Only a team lead who was busy with an adjacency (or Plano? Eh.. The one when they move the racks around), then the closers probably spent most of their time on the zone.

Oh and I assume yesterday's schedule was similar because the baby cart was clearly filled with stuff from a caf and I've seen the TLs do that before. We need more time and more people!
 
RightArm said:
Probably because some asshole in corporate thinks it's a brilliant idea to put the prices on the fricken labels. If the screwballs would QUIT doing that and stick to ONLY putting the sizing and barcode and description we could leave the labels up and flex where needed and not worry about higher priced products accidentally or purposefully finding their way into lower priced areas because the fact is that the guest isn't going to read the tiny print BUT if the label says 19.99 when the shoes are actually 29.99 you can bet your boots they're going to make a fuss.
Click to expand...

This is actually better. We removed all of our label strips and now we just just fill every aisle. We still tie the pogs and we place the shoes in their aisle.
However, we fill each aisle as much as possible without worrying about the labels or prices. Before we started doing this our shoe aisles looked empty and
prices were all over the place.
 
antivibe said:
This is actually better. We removed all of our label strips and now we just just fill every aisle. We still tie the pogs and we place the shoes in their aisle.
However, we fill each aisle as much as possible without worrying about the labels or prices. Before we started doing this our shoe aisles looked empty and
prices were all over the place.
Click to expand...

but how do you keep it zoned?
 
jenna said:
but how do you keep it zoned?
Click to expand...

We still put shoes in their appropriate aisle and we group the same style together. Sizes are still in order too, but if we have too many size X we will make
more facings for that shoe. We don't have labels, but we still keep our shoe display and its 3x5 sign. All the shoeboxes go underneath their corresponding
display and 3x5.
 
Who takes care of the ptm?
We've been complaining to stl that none of the ptm in softline was done !
We simply end up with a lot of clearance !
Now , stl understands our little problem and wants the lonely day tm to do it , ( pull it too from backroom) between covering FRO breaks , zoning , back up cashier ,and smart huddle /4X4 ,sure , it will be done!
On Friday ,the only tm scheduled was a mid shift , she called out , no one replaced her ...
 
calimero said:
Who takes care of the ptm?
We've been complaining to stl that none of the ptm in softline was done !
We simply end up with a lot of clearance !
Now , stl understands our little problem and wants the lonely day tm to do it , ( pull it too from backroom) between covering FRO breaks , zoning , back up cashier ,and smart huddle /4X4 ,sure , it will be done!
On Friday ,the only tm scheduled was a mid shift , she called out , no one replaced her ...
Click to expand...

No one is doing the PTM, our team had the hours taken from us. Under 90 hours for the In stocks team in a top volume store. That s not enough hours even with my normal shorter work week(i can't work 40) for three of us we scan plush and leave. TL's are stuck pushing all the clearance, so no time for PTM.
 
sher I've never seen anyone use an iPod or PDA to set adjacencies. They use a workbook thingy at my store. I really don't know what's going to happen. It's frustrating.
 
We are constantly losing our TLs for the simple fact that corporate INSISTS they have college degrees then REFUSES to pay for them. So it's just a matter of time before they find another job that WILL pay for the fact that they have a college degree and offer them BETTER benefits to boot. When that happens you bet your rear these TLs are on the fast train out the door. Why stay in an impossible job that pays LESS than what you're worth and is MORE stress than you can imagine? No one. Unless they're crazy (about retail?) or crazy in general. :p We are allotted 5 TLs for our salesfloor and currently we only have 2 TLs.
 
For some reason, Softlines has two TLs at my store. Every other department, including all of hardlines, has only one TL. Not sure what that's about.
 
BullseyeBabe said:
sher I've never seen anyone use an iPod or PDA to set adjacencies. They use a workbook thingy at my store. I really don't know what's going to happen. It's frustrating.
Click to expand...

You must be talking about the VA books (Visual Adjacency). We use those to put all the hanging product where it goes (because those do not have salesfloor locations) and it tells us where to set the POGs but we still have to tie the POGs with a PDA and drop them to the backroom to pull them.
 
sher said:
The schedules are being done in a way that no reshop will be touched ever except for what little fr can do when they aren't answering the phones and sorting reshop. Today, we had no dayside team members. Only a team lead who was busy with an adjacency (or Plano? Eh.. The one when they move the racks around), then the closers probably spent most of their time on the zone.

Oh and I assume yesterday's schedule was similar because the baby cart was clearly filled with stuff from a caf and I've seen the TLs do that before. We need more time and more people!
Click to expand...

AMEN! We need more time and more people. The other day they told our OP to put the phone on overnight and go zone. Thing is... no only was there NO one to put the go backs away, there was also NO one to hang/fold/sort and prep the go backs. Fitting Room looks like a hot mess. ><
 
The other day they put our fitting room person on register lol. Store's getting kinda ridiculous.

We have a TL and I think a sr. TL. Hardlines has the same not counting electronics and market TLs
 
calimero said:
Who takes care of the ptm?
Click to expand...

HA! no one. It eventually falls onto the pricing team, of course - once it actually goes clearance.

In reality, the TL's and the soft lines "brand" person (whomever sets the tables) should be PTM'ing. Sometimes, instocks would help PTM in hardlines.
 
antivibe said:
We still put shoes in their appropriate aisle and we group the same style together. Sizes are still in order too, but if we have too many size X we will make
more facings for that shoe. We don't have labels, but we still keep our shoe display and its 3x5 sign. All the shoeboxes go underneath their corresponding
display and 3x5.
Click to expand...
So, you PTM the aisle [correctly] - you just do it from the start instead of waiting for it to go PTM.

That would never work at our store. It would be a hot mess.
 

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