I'm a new TM that has been working in softlines for a couple of days now. I'm kind of struggling with pushing items especially since working softlines means I "don't need" a PDA.
Problems that I've encountered that makes me really slow at pushing:
1) Items with no location, and sometimes they look like women's clothing but after a long time of searching, I found out they're men's..
2) I can't memorize all of the brands and where they're located especially when brands like Merona and Mossimo are not grouped together in their own area; they're spread out randomly in ready-to-wear and as a result I run around just looking for a place to hang up one shirt
3) I get caught up with guests' questions usually because they'd ask for something like a specific brand (that I haven't seen yet so I'm not sure if it's there) or something random like polka dot bandana for girls.
Is running around looking for the specific brand/item while pushing and helping guests the only way or is there a faster method of finding something? And any tips on the hard-to-distinguish men to women's clothing? I feel really bad for being so bad at this but I really need this job, any advice is greatly appreciated. 🙂
Problems that I've encountered that makes me really slow at pushing:
1) Items with no location, and sometimes they look like women's clothing but after a long time of searching, I found out they're men's..
2) I can't memorize all of the brands and where they're located especially when brands like Merona and Mossimo are not grouped together in their own area; they're spread out randomly in ready-to-wear and as a result I run around just looking for a place to hang up one shirt
3) I get caught up with guests' questions usually because they'd ask for something like a specific brand (that I haven't seen yet so I'm not sure if it's there) or something random like polka dot bandana for girls.
Is running around looking for the specific brand/item while pushing and helping guests the only way or is there a faster method of finding something? And any tips on the hard-to-distinguish men to women's clothing? I feel really bad for being so bad at this but I really need this job, any advice is greatly appreciated. 🙂