At our store, we have a pretty good support team. The team member that does CAF pulls, pulls our research until 12, then consolidates our research into the pulls. We end up pushing some of the CAF pulls, but its all for the good of the store. Just a couple of points:
1. Instocks is the process of keeping accurate counts, as well as discovering the reason for inaccurate counts. When counts down add up, use the instock function (item search, scan the item, hit the book in top right corner, and hit the instock button). This will allow you to see when the last time the product came in, as well as see if its been pulled recently (it may be in a vehicle in the back room).
2. If you scan something and the counts dont add up, see if there is a common item near buy. Sometimes flow team may stock an item wrong, and another instock team member added the two items together. This was a big issues in my store. And as a result, I've been forced to pay attention to the finer details. Volume (ounces and weight) helps out.
3. When doing rigs, scan the item, not the shelf label. This speeds up the process as well as weeds out issues with inaccurate scans or stocking issues.