- Joined
- Nov 13, 2012
- Messages
- 60
I'm just curious to see how my store compares to others in the company. I work at an "A" volume store and when I first started working on the Instocks team 4 years ago, we had an overnight flow team and 4 people on the Instocks team and we all (Instocks) averaged close to 40 hours per week. Over those 4 years, one Instocks TM was promoted to TL in Produce and his role on Instocks was never filled.
Next, our Instocks TL demoted himself to POG so he could go back to school (management wouldn't allow him to not work a rotating schedule and he needed every Saturday off). Once he moved out of Instocks, his TL position was combined with the BRTL position. Eventually, that TL quit and a Flow TM took over his spot. Short of scheduling, neither of those two TL had/have even a small role on the Instocks team. The current TL does not scan with our team ever and knows next to nothing about the process. He mainly works in the backroom and with the Flow team. So Instocks essentially consisted of two regular TMs at that point.
Next, just this past Black Friday, the last of my Instocks TMs quit after having worked with me on the Instocks team for 4 years. We were awesome as a team and ran Instocks amazingly considering the circumstances. After he quit, they had me train one of the new seasonal Flow TMs on Instocks for a few weeks and then he got canned for too many call-ins. They also had me train another Flow TM for a total of three days spread out over the course of three weeks. His training was lacking to say the least and he still tells me that when they randomly throw him into Instocks to scan (once every two weeks or so) he doesn't know what he is doing.
Now, I am the only person scheduled for Instocks Monday through Friday. One person for an "A" volume store and a 4 AM flow process, working from 6:30 AM to 2 PM (if I'm lucky). Only one other person (the poorly trained TM) is scheduled on Instocks on each weekend day. This began just last week after the other guy was fired.
With every loss of an Instocks TM, the department's hours have been cut. They started out at well over 130 hours 4 years ago and today they are down to 45. Per week. For two people. In a store that has consistently seen yellow and red Instocks scores since combining the BR and ISTL positions.
Sorry for ranting in some places but my point is, I feel like, for a large store such as mine, it would make sense to have more TMs trained on Instocks and allot more hours to the department, even if it's just enough to have two people scan on the store's rescan day rather than just one. I NEVER get even 3/4 of the way through my task list, even on light workload days, what with all the problems I have to fix that are created by the salesfloor and flow teams before I can get an accurate scan.
Is this normal? Am I simply experiencing the same thing as every other department in every other store where hours are being cut and TMs being relied on more heavily to be more productive? Or am I right in assuming that other stores are allotted even a few more Instocks hours and more well-trained Instocks TMs; and my store's ETLs and, mainly, the STL, simply don't understand the impact of not having a smoothly running flow and Instocks process?
tl;dr Only enough Instocks hours for one person to scan whole volume "A" store every single day. What volume store do you work in and how is your Instocks team scheduled?
Next, our Instocks TL demoted himself to POG so he could go back to school (management wouldn't allow him to not work a rotating schedule and he needed every Saturday off). Once he moved out of Instocks, his TL position was combined with the BRTL position. Eventually, that TL quit and a Flow TM took over his spot. Short of scheduling, neither of those two TL had/have even a small role on the Instocks team. The current TL does not scan with our team ever and knows next to nothing about the process. He mainly works in the backroom and with the Flow team. So Instocks essentially consisted of two regular TMs at that point.
Next, just this past Black Friday, the last of my Instocks TMs quit after having worked with me on the Instocks team for 4 years. We were awesome as a team and ran Instocks amazingly considering the circumstances. After he quit, they had me train one of the new seasonal Flow TMs on Instocks for a few weeks and then he got canned for too many call-ins. They also had me train another Flow TM for a total of three days spread out over the course of three weeks. His training was lacking to say the least and he still tells me that when they randomly throw him into Instocks to scan (once every two weeks or so) he doesn't know what he is doing.
Now, I am the only person scheduled for Instocks Monday through Friday. One person for an "A" volume store and a 4 AM flow process, working from 6:30 AM to 2 PM (if I'm lucky). Only one other person (the poorly trained TM) is scheduled on Instocks on each weekend day. This began just last week after the other guy was fired.
With every loss of an Instocks TM, the department's hours have been cut. They started out at well over 130 hours 4 years ago and today they are down to 45. Per week. For two people. In a store that has consistently seen yellow and red Instocks scores since combining the BR and ISTL positions.
Sorry for ranting in some places but my point is, I feel like, for a large store such as mine, it would make sense to have more TMs trained on Instocks and allot more hours to the department, even if it's just enough to have two people scan on the store's rescan day rather than just one. I NEVER get even 3/4 of the way through my task list, even on light workload days, what with all the problems I have to fix that are created by the salesfloor and flow teams before I can get an accurate scan.
Is this normal? Am I simply experiencing the same thing as every other department in every other store where hours are being cut and TMs being relied on more heavily to be more productive? Or am I right in assuming that other stores are allotted even a few more Instocks hours and more well-trained Instocks TMs; and my store's ETLs and, mainly, the STL, simply don't understand the impact of not having a smoothly running flow and Instocks process?
tl;dr Only enough Instocks hours for one person to scan whole volume "A" store every single day. What volume store do you work in and how is your Instocks team scheduled?