The direction from Corporate was pretty much...
1. At the door, ask if they have a face covering, and offer one if not.
2. If they indicate a medical condition, say you understand and keep it moving.
3. If they refuse, ask them if they know about our contactless shopping options like Drive Up and Shipt. (this is laughable, as Target literally wants you to strike up a whole conversation with a person while also checking the other people for masks).
4. If they again refuse, tell them you understand and have a good day (and note the time of the occurrence for AP to "follow up").
5. No one else in the store can approach a Guest about a mask. Not Salesfloor, not cashiers, no one. It is to be assumed the Mask Distributor up front did their...