- Joined
- May 13, 2015
- Messages
- 145
So I moved from Food Ave to sales floor team lead. I am not totally new to sales floor. I worked some hardlines shifts as a team member so i knew the basics (zone, pulls, reshop and a little on setting SPLs)
I made the switch in November and I was told that I would be sent out for training at the first of the year after 4th quarter. I've continued to ask my etl about training and nothing concrete comes of it. Is there even a point in worrying about training at this point?
I've been told I'm doing a good job but I want to do better. Its just frustrating because this is a store that was recently removed from the red store list so there are still tons of issues. I have team new team members who i haven't seen in a week or two due to cutting hours. This past week we have been trying to cut so much to make payroll for the month that there hasnt been more than one TM for hardlines and electronics throughout the whole day and this includes closing. (It is impossible for one TM to zone ABCDE in a super target and keep up with pulls and reshop)
I've been told our biggest opportunity is training the new TMs because the most senior hardlines TM I have is from last October. I just dont understand how I can train or work with TMs when I don't see them or have the chance to work with them.
A number of my TMs have issues with zoning. Do any of you out there stress the importance of detail zoning or mainly just train them to get the zone finished?
Any training tips would be greatly appreciated.
As far as my own training the only things I've really learned is how to plan my spl workload for the week. Other than SPLs, i just fill encaps, train TMs when i have one, push clearance, pulls, reshop, 4x4 on occasion (i want to implement a good 4x4 routine but I dont really know where to begin)
Anything else I should be trying to learn from others or teach myself because my ETL is struggling with finding time to help me develop.
I made the switch in November and I was told that I would be sent out for training at the first of the year after 4th quarter. I've continued to ask my etl about training and nothing concrete comes of it. Is there even a point in worrying about training at this point?
I've been told I'm doing a good job but I want to do better. Its just frustrating because this is a store that was recently removed from the red store list so there are still tons of issues. I have team new team members who i haven't seen in a week or two due to cutting hours. This past week we have been trying to cut so much to make payroll for the month that there hasnt been more than one TM for hardlines and electronics throughout the whole day and this includes closing. (It is impossible for one TM to zone ABCDE in a super target and keep up with pulls and reshop)
I've been told our biggest opportunity is training the new TMs because the most senior hardlines TM I have is from last October. I just dont understand how I can train or work with TMs when I don't see them or have the chance to work with them.
A number of my TMs have issues with zoning. Do any of you out there stress the importance of detail zoning or mainly just train them to get the zone finished?
Any training tips would be greatly appreciated.
As far as my own training the only things I've really learned is how to plan my spl workload for the week. Other than SPLs, i just fill encaps, train TMs when i have one, push clearance, pulls, reshop, 4x4 on occasion (i want to implement a good 4x4 routine but I dont really know where to begin)
Anything else I should be trying to learn from others or teach myself because my ETL is struggling with finding time to help me develop.