- Nov 23, 2011
I was just wondering, working in Soft lines, is it just my store, or do the guests constantly rip open packaged underwear. In all departments, be it men's, ladies or kids. I've tried everything. When I catch them in the act, most get very irate and tell me that they don't know the size, etc. I'm sorry, but shouldn't most people know their size by now? I understand maybe wanting to feel the material, but I've had some guests open a few different sizes. And let's not even mention the places they toss them when done. What's worse is the guest's who want to try them on in the fitting room. Would you really buy underwear that someone else tried on? I try to tell people they cannot try it on. Some will be alright with it, some get into fights with me. To those, I let them, but if they don't want them, I immediately have the fitting room attendant charge them out. We've written to corporate and they're reply wasn't too helpful. Basically saying that guests can try them on over their shorts, etc. But really, what goes on behind closed doors? We lose a lot of money this way. Just wondering how it goes in other stores.