This. One of the people I work with had one day a week in Starbucks and after awhile was giving us a list of 100 ways to kill them if they ever had to go back. They talked to HR and they now only ever go up if the additional assistance button is hit & there is no one else starbucks certified in the store.Ifyou don't like ityou're not comfortable with it, ask HR not to schedule you there.