I would recommend just by what I've seen work is getting a signing TM who can handle themselves and is self motivated, a signing ninja. Also recommend developing someone in your price change team to be a leader, someone to answer the questions of the other team members. Then spend most of your time with Plano because that is usually the most hectic considering the workload they put on them and the hours provided. As long as you maintain good relationships with your pricing team and help them when needed it shouldn't be a problem.
Completely agree here. I was that team member at my store however in less than 6 months I was promoted to TL myself due to it, however I also did lead the pog team any time my team lead was away...
Few things I would say
Plan plan plan. In my opinion this position requires the most planning of any team leader position in the store. You'll need to analyze team member strengths and weaknesses to determine how to plan your workloads as well as how many people you have each day.
DEFINITELY have them cross trained. We've had many days where pricing workload jumps at the last minute and we've had to move people around.
Really partner with your signing team member. At my store I helped communicate to the rest of the team the team's progress, what we had left, any issues with current pogs, I mysupported any issues. I did pre-ties for my TL, I prepped pogs (found locations / pre-tied / tied & batched each morning)... While you don't have to have the signing person do ALL of this (I was willing just because I knew I was going to get recognized and promoted as I did within 6 months of starting at the store) but having them help with the tedious stuff frees up time for you.
While you do need to plan and organize a lot, definitely make time to work along side your pog team. One of the biggest complaints of the team at my store is that the PTL is lazy and doesn't do much work... try to maintain good relationships with the team, working along side and showing interest in their well being will make them better workers.
Really train one of the core pricing team members. Our pricing team essentially runs itself. Don't just forget about them, frequently check in to make sure their workload will be done and get them assistance if needed, but for the most part they should be ok on their own.
Maintain good communication with your backroom team lead / logistics team lead and etl's... At my store there is a poor relationship between the two so POG is responsible for the entire work of setting a pog. From pulling researching pushing backstocking (and obviously setting it) however I've seen several stores where the backroom does the pulls and backstocking for you.. Having good communication and relationship with them can ease some of your workload..
Learn Comp Shop so your team member knows what they're doing... If you need help with that I can give you info on how to be green here... I had to do it for a while at my store and I know the %'s you need in order to obtain a green score..
Any questions or concerns I can add more probably.. lol these were just things that immediately came to mind.. I'm sure I left things out..
