- Joined
- Jan 2, 2015
- Messages
- 4
After months of reading posts and such on this site, i've finally decided to join thebreakroom and receive some insite.
I transfered from a high volume target 5 months ago to obtain the starbucks team member position at a low volume store closer to my home. During my transfer, they were without a team lead for a few months(or maybe a year or so). They pushed someone from instocks with no familiarity or passion/drive for starbucks to become a team lead. Fast forward to the present date and time.
The team lead of my starbucks has been over ordering product, cashing her self out, making drinks and ringing up guests off of the clock, staying way after her shift to read the Starbucks Operations Manual. Not to mention, if we print out a speed id she'll ring up guests under our numbers rather than her own numbers. Another thing we tell them is that, she refuses to communicate issues with her own team (writes up coachings and complains to other ETLs about us rather than to us) but repeats the same information everyday about stuff we already now and have researched on our own (i.e new promos, new drinks, and sales)
We've repeatedly told ETLS and HR refuses to do anything about it, despite multiple complaints from guests and other team members. Is it worth trying to reach out to the integrity hotline or should we just let it go? It's been rumored that my store was desperate for a team lead and didn't want it shut down and just threw someone over there.
I transfered from a high volume target 5 months ago to obtain the starbucks team member position at a low volume store closer to my home. During my transfer, they were without a team lead for a few months(or maybe a year or so). They pushed someone from instocks with no familiarity or passion/drive for starbucks to become a team lead. Fast forward to the present date and time.
The team lead of my starbucks has been over ordering product, cashing her self out, making drinks and ringing up guests off of the clock, staying way after her shift to read the Starbucks Operations Manual. Not to mention, if we print out a speed id she'll ring up guests under our numbers rather than her own numbers. Another thing we tell them is that, she refuses to communicate issues with her own team (writes up coachings and complains to other ETLs about us rather than to us) but repeats the same information everyday about stuff we already now and have researched on our own (i.e new promos, new drinks, and sales)
We've repeatedly told ETLS and HR refuses to do anything about it, despite multiple complaints from guests and other team members. Is it worth trying to reach out to the integrity hotline or should we just let it go? It's been rumored that my store was desperate for a team lead and didn't want it shut down and just threw someone over there.