I am curious about the stores that have the salesfloor team come in at 11 or so, I am assuming these are the SF TLs. We have no salesfloor to speak of just TLs. So when do the TLs take care of their departments? I am talking about salesplans, flexing and presentation on breaking aisles, ad prep signing maintenance and other things TLs are held accountable for? If they are coming in later it would be to work pulls and back up cashier, at least that is what it would be in my store. What time is the CTL coming in? They would have to be there early to touch base with all of the vendors, place orders and work the SDA along with the daily cleaning checklists.It does make sense to have SF TLS in later since they are already heavy with people on the floor. After 3 we are so short on TMs and that is when we have the most guest traffic. Along with that same thought though, we have3 nights a week with 2 closing LODs (M W and THR) Wouldn't it make more sense to have the extra Leadership on our busy nights like FR, Sat and Sun? If the other teams are adjusting their schedules to suit the needs of the business as well as maximize payroll wouldn't that be a no brainer?
As far as TLs setting salesplanners and maintaining their areas, ad prepping, etc., while all the while doing pulls, covering breaks, and answering calls?
I can tell you, it doesn't get done like it should. Maintaining areas has become something you try to squeeze in when you don't have time for anything else, or maybe as a working huddle, b/c maintaining your area at any other time could mean not getting your workload done for the week. Ad prepping is something that doesn't always get done. PTM is almost always an Opp for my store and it makes the salesfloor team feel like we're not doing our job. Things have gotten better for us with better planning, but at this time of year, with hours like they are, there is only so much you can do. There is almost no closing team to speak of, so the days are mostly recovery.
I can't speak for a PFresh or Super Target, but at a GM store, there are no orders for the CTL to place anymore, though they do still need to be there for things like vendors and the SDA, as you said. They come in at 8 am at my store, as do the rest of the SFTLs. I don' t think things would get done if TLs had to come in at 11am. I actually don't recall seeing anyone say that their SFTLs came in at 11, just the suggestion that it might be possible (not the best suggesting, IMO). Maybe at a higher volume store where TLs could come in at 8, with a TM coming in a 11? Sounds great...