Price change audits

[DBZ]

The front end at my store owns the price change audits (PCA/PCV). I'm concerned because one of the women who does them always seems to hit skip/can't find. It does not seem to lower the score though, but I feel like this is wrong some how. When you do them correctly, it will sat 2 out 4 done or however many. When you do it her way, the number stays 0 all day. Will this come back to bite us later?

 

[Planosss]

Definitely should not be skipping.

 

[Rarejem]

Curious as to why the front end owns price change audits. Sales floor does it at our store and usually a TL.

 

[sunnydays]

Will this come back to bite us later?

yes

Curious as to why the front end owns price change audits. Sales floor does it at our store and usually a TL.

some districts are weird. my district is: s&e owns followup but all team leads are supposed to clear them. so we will call them out, but gmtl/style tl/closing tl/etc. will clear them

 

[Fluttervale]

Curious as to why the front end owns price change audits. Sales floor does it at our store and usually a TL.

In our store it’s because one of our gstls does fuck all so he can handle it.

 

[Rarejem]

In our store it’s because one of our gstls does fuck all so he can handle it.

How is it an audit if the team that makes the changes does the verification?

 

[vyrt]

It’ll change here sometime soon. Got a heads up from an old OD that they plan on making it require a printer and printing the label and these extra steps because people aren’t actually doing the pcv they’re just typing it in.

 

[sunnydays]

It’ll change here sometime soon. Got a heads up from an old OD that they plan on making it require a printer and printing the label and these extra steps because people aren’t actually doing the pcv they’re just typing it in.

this is very common unfortunately

How is it an audit if the team that makes the changes does the verification?

the cashier who did the pc is not going onto the salesfloor to verify it, i don't see the issue. unless you think that they are clearing every price challenge with a team lead before they do it, which would be awful guest service

 

[vyrt]

this is very common unfortunately

the cashier who did the pc is not going onto the salesfloor to verify it, i don't see the issue. unless you think that they are clearing every price challenge with a team lead before they do it, which would be awful guest service

Problem is they could just hit a different button and not generate the pcv.

 

[Fluttervale]

How is it an audit if the team that makes the changes does the verification?

As long as it’s verified it doesn’t matter who does it.