Archived Question about getting registers

[lifewithtarget]

Wanted to see if anyone has had a similar experience. Our store just completed our remodel for Guest Services. During the remodel, two of the four registers for Guest Services were sent back by mistake. Therefore, we only have two registers at the moment.

I called CSC today and filled out a MySupport claim. The representative told me to talk to our PMT about a MACU through Target Wiki.

Does anyone have experience with replacing or getting new registers?

 

[Hardlinesmaster]

Talk to your pmt. They get them back for you.

 

[Thunderbird1956]

If you're still under the remodel the ETL for remodel should handle it. If you're not the PMT. It will be at least 2 weeks because Compucom will have to set it up and they aren't going to want to schedule anything till you have the registers in the store.

 

[Fix It]

To clarify a little more, an MACU means Move, Add, Change, Upgrade request. These requests are made by a BP because they require DTL approval. PMT and ETL AP are the easiest people to contact for one of these, but the PMT is the best option because MACU’s show up in our work order que so we can see HQ’s responses, questions, and resolutions to the issue.

If you get a chance, find out both register’s numbers because those need to be accounted for and it will speed up the process.