As far as black Friday price matching, the word comes out on a big billboard posted at the only door is open and says no, we are not price matching black Friday merchandise. Who knows this year....
As far as when it comes to price matching, how I tell guest, is that if there are any conditions set on said item- have to be a member, 2 day sale, temp price cut, buy a,b,c get d,e,f- those type of stips - target says no. If it's a straight price on the exact same thing for however long a normal sale process goes for that company- then you're gold.
It's easier for me to break it down that way than saying the full shpeal.
Clearance? I effin hate clearance. That is all... haha. I understand from the guest experience, but then come back to the dark side and you're just trying to manage good business. I swears, you have to present any and all return possibilities and options at check out. Don't open the disk case if you might bring it back, you get it for what you paid for if you have your receipt, unopened and unused unless there is a reasonable defect etc. (I.e. that crazy lady who brought back a pair of flip flops bc they fell apart- yeah they will do that when you go hiking in them) oh I hate those guest, "well this other employee told me from that other store, i could do this..."-well go back there and ring their necks!!
Ahhhh blaaaa. There's only so much you can do.
