HardlinesTryhard
Electronics TM
- Joined
- Oct 13, 2015
- Messages
- 6
So I noticed a very specific problem with the myDevices and PDAs as an electronics TM. You cannot search for iPhone 6+ anything in the PDAs or myDevices in the regular item search and mywork apps. The reason for this is because the search function treats the + symbol as if it's nothing (I'm assuming that corporate just put in a filter for special characters that they didn't think would be used so as to not mess with search results if one was entered). You can actually search for anything plus a "+" and it will just give you the results for whatever it was without the "+", so it's not just an iPhone specific thing (though I haven't run into anything else that has a + in its name). No you cannot search iPhone 6 plus to alleviate the problem, but I'm sure the target app could be used just fine. It's actually not even that big of deal because we don't keep extra cases for iPhone 6+s in the back so we can always just look at the tags that are out there or just search the register for alternate colors/sizes/patterns, but it still is weird that I can't pull up a list of iPhone 6+ accessories on the myDevice if I want to.
The specific wording on the tags and the name in the inventory system for iPhone 6+ anything is pretty much always "ip6+" so if anyone can work some magic and figure something out I couldn't that would be great, but I feel like I've tried everything. I talked to a couple TLs including mine and a couple ETLs and they all suggested mySupport, but my TL for electronics tried mySupport last night and said he didn't find anything in the categories that would make sense with that sort of problem. I figured there would be someone knowledgeable enough here to know what to do so that's why I'm posting this here. Thanks for reading my stream-of-consciousness rant.
The specific wording on the tags and the name in the inventory system for iPhone 6+ anything is pretty much always "ip6+" so if anyone can work some magic and figure something out I couldn't that would be great, but I feel like I've tried everything. I talked to a couple TLs including mine and a couple ETLs and they all suggested mySupport, but my TL for electronics tried mySupport last night and said he didn't find anything in the categories that would make sense with that sort of problem. I figured there would be someone knowledgeable enough here to know what to do so that's why I'm posting this here. Thanks for reading my stream-of-consciousness rant.