- Joined
- Mar 9, 2013
- Messages
- 59
So I have been a GSA for 2 weeks now and my ETL-GE pulled me aside after work today. She said I am doing well on the logistics and processes side but that she wants me to work on building rapport and relationships with the team. She said that from what she has heard some of the cashiers feel that I am too direct, distant, and generally not interested in them.
She wants me to focus on being super friendly for the next few days because she said that in order to be successful I have to have the team's buy-in. She added that any manager needs to be liked by their team, and without that s/he will fail. She said that they have not yet seen who I am or as she put it "how good of a person I am."
I am very very surprised by all of this. I thought I was doing fine with the team.
She wants me to focus on being super friendly for the next few days because she said that in order to be successful I have to have the team's buy-in. She added that any manager needs to be liked by their team, and without that s/he will fail. She said that they have not yet seen who I am or as she put it "how good of a person I am."
I am very very surprised by all of this. I thought I was doing fine with the team.