- Joined
- Dec 5, 2013
- Messages
- 266
As a cashier, I interact with guests basically nonstop. I understand that the "vibe" is very important, and that Target wants repeat customers. So, I would never want to do anything to make a guest feel that I was suspicious, hostile, or unfriendly. But, it's hard to come off as friendly and trusting if you are not friendly and trusting.
So, can anyone offer me advice on how to be both FF&F and a blessing to AP as well? Also, please share your stories of theft/fraud. I want to know what to look for.
Here is a recent situation I dealt with. An obviously lower-income, nervous man comes in with a ton of brand name clothes and some pre-paid VISA gift cards. He wanted to write a check, and guess what? The number on his driver's license had been rubbed off, reprinted, and taped over. Obviously a fake. When I mentioned that I needed to get a manager to come over and help with the transaction, he suddenly "had to go to the bathroom" and then left the store.
I also had a guy (on my second day, he was obviously targeting the new seasonals!) try to con me with a stack of bad coupons. Luckily, AP recognized him and came over, and he left without "buying" anything.
So, what experiences have you all had on this topic?
So, can anyone offer me advice on how to be both FF&F and a blessing to AP as well? Also, please share your stories of theft/fraud. I want to know what to look for.
Here is a recent situation I dealt with. An obviously lower-income, nervous man comes in with a ton of brand name clothes and some pre-paid VISA gift cards. He wanted to write a check, and guess what? The number on his driver's license had been rubbed off, reprinted, and taped over. Obviously a fake. When I mentioned that I needed to get a manager to come over and help with the transaction, he suddenly "had to go to the bathroom" and then left the store.
I also had a guy (on my second day, he was obviously targeting the new seasonals!) try to con me with a stack of bad coupons. Luckily, AP recognized him and came over, and he left without "buying" anything.
So, what experiences have you all had on this topic?