Hi all,
You may have seen me ask a few stupid questions over the last few months. I was hired as a seasonal TM in November last year for the sales floor. I was also "trained" in SFS in November. My training couldn't have been anymore than two hours long, so I was given just enough knowledge to understand the very bare basics of working in flexible fulfillment. In January I was asked to stay as a permanent flexible fulfillment team member. Since I enjoyed it, I decided to stay permanently. Now I've been with Target for 4 months, and I still don't know what I'm doing 75% of the time. I'm regularly the only one working in flex, and there never seems to be anyone else in the store that can answer my questions or help me when I need it.
Ultimately, I would love to get some more training. Though I haven't had anyone talk to me about my performance, I still know that I could be doing a lot better than I am now. I don't know what to do when I can't find an item. I usually just hit that INF button without thinking twice. I don't know how to get large packages up to GS. I usually just ask someone else to do it for me. I don't know how to refill the air pillow machine. I don't know where we store the packing tape. I don't know how to locate items in the aisles quickly. I usually just search the entire aisle from top to bottom. Long story short: There's a lot I don't know.
Has anyone ever been in a similar situation? Did you do anything about it? I've been thinking about talking to someone and expressing my interest in getting some more training. I'm not even sure who I would ask. A TL or an ETL? Do you think that's something they'd make happen for me? I think even just a couple of training shifts would help tremendously. Or should I not even bother and just continue trying to learn as I go?
I should add that Target is a second job for me, and my hours have been lowered significantly since the end of December. I've been working an average of 10-15 hours a week for the last couple of months.
You may have seen me ask a few stupid questions over the last few months. I was hired as a seasonal TM in November last year for the sales floor. I was also "trained" in SFS in November. My training couldn't have been anymore than two hours long, so I was given just enough knowledge to understand the very bare basics of working in flexible fulfillment. In January I was asked to stay as a permanent flexible fulfillment team member. Since I enjoyed it, I decided to stay permanently. Now I've been with Target for 4 months, and I still don't know what I'm doing 75% of the time. I'm regularly the only one working in flex, and there never seems to be anyone else in the store that can answer my questions or help me when I need it.
Ultimately, I would love to get some more training. Though I haven't had anyone talk to me about my performance, I still know that I could be doing a lot better than I am now. I don't know what to do when I can't find an item. I usually just hit that INF button without thinking twice. I don't know how to get large packages up to GS. I usually just ask someone else to do it for me. I don't know how to refill the air pillow machine. I don't know where we store the packing tape. I don't know how to locate items in the aisles quickly. I usually just search the entire aisle from top to bottom. Long story short: There's a lot I don't know.
Has anyone ever been in a similar situation? Did you do anything about it? I've been thinking about talking to someone and expressing my interest in getting some more training. I'm not even sure who I would ask. A TL or an ETL? Do you think that's something they'd make happen for me? I think even just a couple of training shifts would help tremendously. Or should I not even bother and just continue trying to learn as I go?
I should add that Target is a second job for me, and my hours have been lowered significantly since the end of December. I've been working an average of 10-15 hours a week for the last couple of months.
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