NPC
特別な目を開けるためにパトリックを殺す
- Joined
- May 23, 2015
- Messages
- 7,316
Hey, so there is a guest I've dealt with twice now. Here's what he's doing.
The guest comes in for a return. He wants to return a $200 knife block. According to his receipt, it was purchased less that half an hour ago, in a completely different store, at least 20 miles away. Already suspicious, right?
When I scan the receipt, and the item, I get prompted for an Approval Code. I type that in, and press total. Now, when I get to the screen that lets us choose what kind of return to give, it's like only half the screen loads. The only options that display are cash and gift card, and whatever K8 is.
In this case I told him I couldn't do the return because it was too recent and thus not in the system. He said, "okay" and left. According to the receipt, he paid with cash. However with the screen not loading properly, and the need for an Approval Code, I dont think the receipt is valid.
All I can imagine is that it's a fake receipt, or, he's using counterfeit cards or money at this other store. I've helped him twice, and both times he tried to return the exact same knife set, and his receipts were from the same day, and barely made a half hour ago from the time of him attempting the return. Thoughts?
The guest comes in for a return. He wants to return a $200 knife block. According to his receipt, it was purchased less that half an hour ago, in a completely different store, at least 20 miles away. Already suspicious, right?
When I scan the receipt, and the item, I get prompted for an Approval Code. I type that in, and press total. Now, when I get to the screen that lets us choose what kind of return to give, it's like only half the screen loads. The only options that display are cash and gift card, and whatever K8 is.
In this case I told him I couldn't do the return because it was too recent and thus not in the system. He said, "okay" and left. According to the receipt, he paid with cash. However with the screen not loading properly, and the need for an Approval Code, I dont think the receipt is valid.
All I can imagine is that it's a fake receipt, or, he's using counterfeit cards or money at this other store. I've helped him twice, and both times he tried to return the exact same knife set, and his receipts were from the same day, and barely made a half hour ago from the time of him attempting the return. Thoughts?