If it was a deal for people who didn't download the app, it would be a regular sale, not a Cartwheel offer. Just saying.
Edit: On the same note, I still don't understand why we have offers that specifically say "ONLINE ONLY" but we let them do it in the store anyway. What's the point of saying "online only" when we "price match" it in the store? Plus, the nice guests assume that "online only" means "online only"...
I can 99.99% guarantee she DOESN'T know someone in corporate. You shouldn't always do it for her or anyone else. If you really wanted to be snarky (don't recommend), you could go with "oh well do let that person in corporate know that you don't like cartwheel and want it differently, as down here in the store, I can't change anything about our policies!"I should always do it for her and that she’s knows someone in corporate.
Important note: we price match online PRICE, not online "deals/% off" sales. If it's target.com I'll usually make it right, or if it's a super high value, suggest order pickup.If it was a deal for people who didn't download the app, it would be a regular sale, not a Cartwheel offer. Just saying.
Edit: On the same note, I still don't understand why we have offers that specifically say "ONLINE ONLY" but we let them do it in the store anyway. What's the point of saying "online only" when we "price match" it in the store? Plus, the nice guests assume that "online only" means "online only"...
Yeah don’t be snarky then. Don’t ever be scared if a guest threatens corporate. If you followed the policy and were polite about it there’s nothing corporate can do. Call GSTL if situation gets out of hand.Thanks guys. I guess it freaked me out when she said corporate.. but I guess that was her whole point to scare and belittle me. 😂
I wanted to be snarky but I’m technically seasonal so I’m trying to be a good little employee.
I don't think my store honors Cartwheel deals if the guest doesn't have a smartphone. I know I've had several crotchety old ladies ask me about it, I said let me check and paged the GSTL, and he said nope, got to have the app or we can't honor it. That was a while ago though, so its possible they've gone back on that since then
I don't think my store honors Cartwheel deals if the guest doesn't have a smartphone. I know I've had several crotchety old ladies ask me about it, I said let me check and paged the GSTL, and he said nope, got to have the app or we can't honor it. That was a while ago though, so its possible they've gone back on that since then
You can also add offers online and print out the barcodeOuch. I feel for all the little old people that are technology challenged.
This.You can also add offers online and print out the barcode
Spot could have TM's on The floor wear badges, "Use cartwheel, ask me how?"
This.
I don't have a smartphone so I printed my list at home, cut out the barcode, laminated it & voila! Cartwheel Card!
GS got shirts that say like ask me how to use wallet or whateverSpot could have TM's on The floor wear badges, "Use cartwheel, ask me how?"
Why not use wallet?I have a smartphone and I still do that! I will even use my phone to check for offers while I'm shopping and add them. Then I use my laminated barcode at the register!
GS got shirts that say like ask me how to use wallet or whatever
Why not use wallet?
I don’t follow... how is using cartwheel via printed barcode any different?I don't feel like giving my employer free run of my life via the app.
GS got shirts that say like ask me how to use wallet or whatever
When you download an app, your giving away alot of your privacy. I prefer to not do that.I don’t follow... how is using cartwheel via printed barcode any different?