Recent content by tracemick8824

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    Service & Engagement Drive Up Time

    The front end team, especially people are guest services and Drive Up, have been miserable for the past two months. We are too busy and don’t have enough people and no one backs up when we call for help. We all want to quit. It’s so bad that our leaders have refused to listen to us when we say...
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    COVID-19 Covid Cases Rising

    Ugh, this is maddening. For something as important as COVID announcements you would think part of the protocol would be to make sure all team members were able to receive the COVID information about their store in a way that met their needs. This isn’t a hot take by any means but Target...
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    Service & Engagement Drive Up Time

    “They all place their stickers in the same locations...” I mean, everything you said is what I wish our store would do but I would love if fulfillment could put the stickers in a standard place instead of finding them on the bottom of the bag or on the inside.
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    Service & Engagement Drive Up Time

    I asked to get trained on fulfillment because I thought it would help me understand and empathize with the fulfillment team. After months of asking, I finally just signed up for a shift on the swap board and made them train me. It was only 1 shift so I only know the basics but it did make me...
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    Service & Engagement Drive Up Time

    What are the chances corporate is going to adjust the Drive Up time?* Who came up with 2 minutes and why? We used to do pretty well being under 2 minutes but now we are getting giant orders, the number of orders has increased, and we have the same number of people to prep orders and run them out...
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    Who Picks your Grocery OPU's

    Wait...OPU packing stations? Like designated areas where fulfillment bags OPU and DU orders? Am I the only one who wants to visit all the Targets in my area and observe how they do things because I am pretty sure people at my store go out of their to be inefficient.
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    Who Picks your Grocery OPU's

    And please don’t put chemicals in the same bag a food.
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    Who Picks your Grocery OPU's

    I love my store. 🙄 I learn more here than I do there. Thank you! I’m going to screen shot this so I have it in my phone.
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    Who Picks your Grocery OPU's

    What are the date restrictions? I was just told to make sure the item wasn’t expired.
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    Drive-up idea

    I’ve suggested, cheekily, that some TMs from fulfillment should have to do Drive Up on a Saturday and Sunday. Maybe then they will see how their cutting corners makes things difficult for us at GS. And then vice versa. Have some GS TMs learn fulfillment. Because I don’t like when heavy items...
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    Service & Engagement Can I speak to a manager?: A front end thread

    I don’t understand why no one at my store thought to look this up instead of guessing when the times are busy and asking us. I have zero sense of time when I’m doing DUs, especially on the weekends when it’s especially busy.
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    Service & Engagement Can I speak to a manager?: A front end thread

    You all are wonderful! Thank you very much! One of the TLs was asking us when DUs are the most busy and 3 different people gave 3 different answers so I figured there had to be data somewhere. Thank you again!
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    Service & Engagement Can I speak to a manager?: A front end thread

    In any of the multitude of apps on our Zebras, is there a way to see metrics about when Drive Up is busiest? I know we can see the Drive Up times throughout the day (or week or month).
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    To That One Guest - II

    Did you meet my ex?
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    Service & Engagement Can I speak to a manager?: A front end thread

    Yes, that’s what it was! And they lady wasn’t leaving until I got it work. Not that I blame her.
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