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Yeah I have been lucky with a great team I guess because in 2 different stores I have never had a problem getting hours or getting people to trade/fill in shifts... I guess it all depends on where you are and what the "culture" of your store is! But it has definitely been my experience that...

I worked a shift the same day as orientation, and the next day and the next... I also started with 24/7 availability. I am all-store trained (which from what I've heard is rare & also the best way to get hours) I try to pick up shifts off the board when I can (sometimes out of courtesy for my...

From the comments I am glad to know this is not how most stores operate & that its not just me that this doesnt make sense to! Maybe I will be more vocal in prompting a change in my store in the NEAR future!

Yes. Basically if we can't answer the question then it isnt important enough to anyone else.

No they dont transfer ANY calls! Even to LOD or GSTL. And I was informed that most TM dont KNOW HOW to answer a call on the red phone! Also when a guest is IN the store and picks up a red phone-- the person in that aisle is not the one to help them- it goes to the fitting room! What?! Sorry for...

Thats what I am used to - the fitting room calls over the walkie & then whoever is in the area will answer. No, here the fitting room is on the phone, looking up on the pda ("IF" they can even manage to multi-task) to see if we have the item, and is usually on the phone (sometimes 2 or 3 + calls...

Just curious... I recently transferred to a new store & my first shift in the FR I was informed that FR is responsible for ALL calls - including in store guest assistance - no one transfers the call or picks up the red phone to answer for each dept. Is this normal practice? I feel like it is...

(No its not the self checkouts) Its basically a "Roomba" on steroids! LOL I think it is a cool/innovative idea but see so many potential problems. The intention is to allow TM to do more tasking & to make sure the shelves are full... But judging by the amount of time our existing tools (PDA...

My store has them & I love it! (Except that I have big monkey thumbs so hitting the right letters on the keypad is impossible!) They timeout pretty quickly too so on a long shift prepare to sign in a hundred times!

Also if your transfer was indeed accepted see if there are any shifts on the swap board & sign up for ALL of them!

Yes Brand TM usually APPLY for this specific position. It is weird that they gave it to you without your knowledge. Especially if it is in an area that you aren't comfortable working in. I was cosmetic BS & shoe BS. All it really means is that you superzone that area & are replied on to be...